What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Isabella is an amazing therapist, and I'm grateful to have her as someone I can trust and talk to openly. She's professional, kind, patient, compassionate, and understanding. From the beginning, she has made me feel comfortable and safe enough to share thoughts and feelings without ever feeling judged. I never feel rushed during our sessions, and I feel like she is genuinely listening to me and cares about what I am experiencing. Isabella has a warm and calming presence that makes therapy feel less intimidating and more like a safe space where I can be myself. She makes me feel heard, respected, supported, and valued, even when I am discussing difficult emotions or situations. I appreciate how she helps me process my feelings while encouraging me to see things from a healthier perspective. Having a therapist who makes you feel comfortable is so important, and Isabella does exactly that. I highly recommend her to anyone looking for a caring, professional, compassionate therapist.
”
HWLess than 1 month ago
“I am so grateful for the time I spent working with her. Every time I saw her, I felt truly heard, seen, and understood. She is incredibly knowledgeable, kind, and compassionate, and has a wonderful way of helping you recognize things about yourself that you may have overlooked.
She encourages you to look at situations from different perspectives and gently challenges you to think in ways that help you better understand yourself. What I appreciated most was the caring and nonjudgmental way she did this. I always felt supported, never judged, and left our sessions with a little more clarity and self-awareness.
I would highly recommend her to anyone looking for a therapist who is not only knowledgeable and insightful, but genuinely caring and invested in helping you grow.”
PYLess than 1 month ago
About Isabella Masala
Clientele seen
Teenagers (13-17)
Seniors (65+)
Families
Young adults (18-24)
Individuals
Groups
Adults (25-64)
Couples
Treatment approaches
Coaching
Compassion Focused
Cognitive Processing (CPT)
Multicultural
Cognitive Behavioral (CBT)
Person-Centered
Identity
Gender
FemaleLanguages spoken
English
Getting to know Isabella Masala
Isabella Masala is a pre-licensed provider working under the supervision of a licensed practitioner
I believe therapy begins with creating a safe, supportive, and nonjudgmental space where patients feel comfortable being themselves. My approach is collaborative, patient-centered, and trauma-informed, with an emphasis on listening closely to each person’s experiences, culture, strengths, and goals.
I view patients as the experts on their own lives and work alongside them to better understand difficult emotions, recognize patterns, build healthier coping strategies, and develop a more compassionate relationship with themselves. I understand that beginning therapy can feel challenging, and you do not need to arrive with the perfect words or a clear plan. You only need to be willing to begin, and we can take the next steps together.
What should a new client know about working with you?
When working with me, patients can expect a warm, collaborative, and nonjudgmental environment where they are encouraged to participate actively in the therapeutic process. I use a patient-centered and trauma-informed approach, taking time to understand each person’s experiences, culture, strengths, concerns, and goals.
I do not believe in using a one-size-fits-all approach. Instead, I listen closely to what is most meaningful to each patient and work with them to determine the direction and pace of treatment. Sessions may involve exploring emotions and patterns, developing practical coping strategies, increasing self-awareness, and creating an action plan that supports meaningful change.
Beginning therapy can feel unfamiliar or uncomfortable, and patients do not need to arrive knowing exactly what to say. We will work together to create a space where they can begin wherever they are.
What is your typical process for working with clients?
During the first session, I focus on getting to know each patient, understanding what brought them to therapy, and learning about their experiences, concerns, strengths, and goals. We will discuss what they hope to gain from treatment and begin identifying areas they would like to work on together.
Ongoing sessions are collaborative and tailored to each patient’s needs. A typical session may include exploring thoughts, emotions, relationships, and behavioral patterns; discussing current challenges; developing coping strategies; and identifying practical steps that support meaningful progress. I also encourage patients to share feedback about the pace and direction of therapy so that treatment remains comfortable, relevant, and aligned with their goals.
There is no pressure to arrive with the right words or a specific agenda. Patients are welcome to begin wherever they are, and we will work together from there.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Education and background
Practice names
Education and training
- Mercy University, Master's in Clinical Mental Health Counseling
NPI number
1518820414
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
15 reviews
Most relevant
Isabella is compassionate and creates a warm, welcoming environment. I highly recommend her.
Less than 1 month agoJF
Isabella is amazing! She’s kind, understanding, and makes you feel comfortable and heard.
Less than 1 month agoDM
So grateful for Isabella! She’s compassionate, relatable, and has helped me so much.
Less than 1 month agoVL
Ms. Masala was incredibly professional and caring.
Less than 1 month agoJV
Isabella is an amazing therapist, and I'm grateful to have her as someone I can trust and talk to openly. She's professional, kind, patient, compassionate, and understanding. From the beginning, she has made me feel comfortable and safe enough to share thoughts and feelings without ever feeling judged. I never feel rushed during our sessions, and I feel like she is genuinely listening to me and cares about what I am experiencing. Isabella has a warm and calming presence that makes therapy feel less intimidating and more like a safe space where I can be myself. She makes me feel heard, respected, supported, and valued, even when I am discussing difficult emotions or situations. I appreciate how she helps me process my feelings while encouraging me to see things from a healthier perspective. Having a therapist who makes you feel comfortable is so important, and Isabella does exactly that. I highly recommend her to anyone looking for a caring, professional, compassionate therapist.
Less than 1 month agoHW
I am so grateful for the time I spent working with her. Every time I saw her, I felt truly heard, seen, and understood. She is incredibly knowledgeable, kind, and compassionate, and has a wonderful way of helping you recognize things about yourself that you may have overlooked.
She encourages you to look at situations from different perspectives and gently challenges you to think in ways that help you better understand yourself. What I appreciated most was the caring and nonjudgmental way she did this. I always felt supported, never judged, and left our sessions with a little more clarity and self-awareness.
I would highly recommend her to anyone looking for a therapist who is not only knowledgeable and insightful, but genuinely caring and invested in helping you grow.
Less than 1 month agoPY
Isabella is an amazing therapist, and I'm grateful to have her as someone I can trust and talk to openly. She's professional, kind, patient, compassionate, and understanding. From the beginning, she made me feel comfortable and safe enough to share thoughts and feelings without ever feeling judged. I never feel rushed during our sessions, and I always feel like she is genuinely listening to me and cares about what I am experiencing. Isabella has a warm and calming presence that makes therapy feel less intimidating and more like a safe space where I can be myself. She makes me feel heard, respected, supported, and valued, even when I am discussing difficult emotions or situations. I appreciate how she helps me process my feelings while encouraging me to see things from a healthier perspective. Having a therapist who makes you feel comfortable is so important, and Isabella does exactly that. I highly recommend her to anyone looking for a caring, professional, compassionate therapist.
Less than 1 month agoHW
Isabella is compassionate, patient, and truly makes you feel heard. I was nervous about starting therapy, but she made the entire process feel comfortable from the beginning.
Less than 1 month agoSL
Isabella has been an incredible therapist. She asks thoughtful questions that have helped me recognize patterns in myself that I never noticed before. I’ve seen so much growth since working with her
Less than 1 month agoBP
I’ve had such a great experience with Isabella. She really takes the time to listen and understand what you’re going through. I always leave our sessions feeling lighter and more clear-headed.
Less than 1 month agoGV
Ms. Masala is a fantastic listener, very knowledgeable and comes across in a manner that makes you feel comfortable and understood. I highly recommend her without any reservation.
Less than 3 months agoGA
Isabella was amazing!
Less than 3 months agoMC
Professional, welcoming. I felt understood.
Less than 3 months agoAA
Caring. A great listener
Less than 3 months agoFP
Highly competent
Less than 3 months agoTZ
How soon can I make an appointment with Isabella Masala?
Generally, Isabella Masala has appointments available on Zocdoc within 1 week. You can see Isabella Masala's earliest availability on Zocdoc and make an appointment online.
Is Isabella Masala accepting new patients?
Isabella Masala generally accepts new patients on Zocdoc. You can see Isabella Masala's earliest availability on Zocdoc and schedule an appointment online.
Does Isabella Masala accept my insurance?
Choose your insurance plan to verify if Isabella Masala is in-network.
Can I make an appointment with Isabella Masala online?
Yes, you can make an appointment online with Isabella Masala using Zocdoc. It’s simple, secure, and free.
What practice does Isabella Masala work with?
Isabella Masala works with Doria Therapeutic Group, PLLC.
What are common reasons for patients to see Isabella Masala?
Isabella Masala frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Isabella Masala on their profile.
What languages does Isabella Masala speak?
Isabella Masala speaks English.
How do patients rate Isabella Masala in reviews?
15 patients have reviewed Isabella Masala. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.