What patients are saying
Overall rating
4.81
Average wait time
4.82
Bedside manner
4.82
“I've really enjoyed my sessions with Jackie, and appreciate her direct and empowering counseling approach. I never feel judged or worried about expressing how I feel, she's a good listener and always offers solution-oriented advice to overcome the challenges I'm facing.”
More than 1 year ago
“Jacqueline was terrific! I felt heard and received the professional help I was seeking. I highly recommend Jacqueline to anyone in need of a GREAT therapist and/or therapy session.”
George K.June 14, 2024Video visit
About Jacqueline Biggs
Focus areas
Work-Related Counseling
Clientele seen
Children (<13)
Adults (25-64)
Families
Teenagers (13-17)
Individuals
Young adults (18-24)
Couples
Treatment approaches
Trauma Focused
Interpersonal
Structural Family Therapy
Emotionally Focused
Person-Centered
Cognitive Behavioral (CBT)
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Jacqueline Biggs
Hello, I'm Jackie.
Do you feel pulled in a million directions, unable to fit it all in? Are you struggling to keep up with your relationships, work, and health? Is it hard to be kind to yourself?
Are you faced with emotional challenges? Do you long for clarity on the how, the why, and the what to do? Because understanding is always that one step closer to your healing, I will help you answer the tough questions. If you are struggling with anxiety, depression, communication, relationship issues, grief, self-worth, and more, you may need the help of a professional to support you on your journey to psychological health.
I understand that facing the insurmountable stresses of life leaves many feeling uncertain about their place and purpose in the world. This is why I utilize a person-centered, evidence-based approach to therapy that allows individuals the opportunity to discover and identify abilities that lead to accessing a successful life.
Providing a safe, judgment-free, trustworthy, and compassionate environment is the space I create as a therapist. In this space, I help individuals focus on their unique needs, validate their experiences, unlock their inner strengths, and in so doing, reclaim their power to navigate a fulfilling life that is healed.
I hold a Master’s degree in Mental Health Counseling from Lincoln University, which equips me with the knowledge and skills to guide you effectively through your healing journey.
What should a new client know about working with you?
You can expect at the end of your first session to have a clear understanding of what the therapeutic process would look life for you. You should expect the therapeutic space to be safe, nurturing, compassionate and uplifting, yet honest, and handled with care. With your goals defined, you and I will work towards empowered relief, development of coping strategies and skills and the rebuilding of self worth and esteem.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.
Education and background
Practice names
Education and training
- Lincoln University, Master's in Mental Health Counseling
NPI number
1477035269
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.82
Bedside manner
4.82
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
237 reviews
Most relevant
I love how Jackie challenges me to think more and keeps me focused on solutions verses the problems
More than 1 year agoInitials hiddenSource: Partner
At my first appointment I had felt what I needed for a long time; to be seen. Dr. Biggs helped make that possible.
October 4, 2022Jamilla A.Verified patientVideo visit
I had a great session with Jacqueline. It was a safe space and I felt comfortable. ?
February 1, 2025Jemima J.Verified patientVideo visit
My initial meeting with Dr. Jackie was fantastic. I am looking forward to us continuing our work together.
More than 1 year agoInitials hiddenVideo visit
I had a very easy time opening up due to the general nature and vibe I got.
April 3, 2024Adam S.Verified patientVideo visit
I will definitely keep in touch..she was a straight forward person..truly God sent
April 26, 2023Calvin B.Verified patientVideo visit
Patient, understanding, makes you feel valued. Concerns and feelings are validated.
June 5, 2022Gina B.Verified patientVideo visit
it is great to be able to talk and get feedback from a professional
November 6, 2023Jamel G.Verified patientVideo visit
Great Experience So Far With Dr Jackie !! Can’t Wait Until My Next Session
August 21, 2022Brianna M.Verified patientVideo visit
Jackie is great. She listens and is very attentive. No judgement.
May 25, 2022Anh B.Verified patientVideo visit
Great! I look forward to speaking with her in the future
June 3, 2022Mariah W.Verified patientVideo visit
I've really enjoyed my sessions with Jackie, and appreciate her direct and empowering counseling approach. I never feel judged or worried about expressing how I feel, she's a good listener and always offers solution-oriented advice to overcome the challenges I'm facing.
More than 1 year agoInitials hiddenSource: Partner
Jacqueline was terrific! I felt heard and received the professional help I was seeking. I highly recommend Jacqueline to anyone in need of a GREAT therapist and/or therapy session.
June 14, 2024George K.Verified patientVideo visit
Dr. Jackie was helpful from our first session. She is extremely talented in her field. She was able to help find the root of issues quickly simply by helping us look at things from a different perspective. Really happy to have found a great therapist!
More than 1 year agoInitials hiddenSource: Partner
She is a great listener and communicator. It took me a while to find a therapist i felt comfortable with and trust and she is my go to. I talk to her about a variety of things and after our calls i feel so much better. She is the best!
February 22, 2024Selena H.Verified patientVideo visit
Made snap judgements on the two times we made an appointment. It’s a difficult time, didn’t want to follow up or even learn more about us before making a decision.
February 15, 2024Joshua H.Verified patientVideo visit
Very nice, understanding and helpful.
January 25, 2024Nicole D.Verified patientVideo visit
very friendly and nice.
January 18, 2024D’andre C.Verified patientVideo visit
Such a wonderful first visit and we cannot wait for the next. We already feel so much better and are ready to put in the work.
January 11, 2024Joshua H.Verified patientVideo visit
We've been doing couples sessions with Jackie for a few months and honestly it's been great. Jackie is direct but light (if that makes sense), remembers what was discussed in previous sessions (something no other therapist I've worked with has done), and overall just really genuine and helpful. I'm really grateful for our sessions, and happy to continue the work with her.
More than 1 year agoInitials hiddenSource: Partner
Prompt and to the point!
December 5, 2023Christopher C.Verified patientVideo visit
She was amazing and made me feel heard! I enjoyed her and would recommend her to anyone 10/10. I was having trouble finding a therapist that was easy to talk to and that i could trust. i will only go to her for pretty much anything. Great listener and communicator
October 20, 2023Selena H.Verified patientVideo visit
Great listener
More than 1 year agoInitials hiddenVideo visit
After pushing off therapy for so long I finally decided to go for it. Today was my first day with Dr.Briggs and I absolutely loved it. She actually listened to me and told me what I’ve been needing to hear for so long. I can’t wait until our next session and I look forward to the future with her.
June 14, 2023Khalia W.Verified patientVideo visit
This was my first session with Ms Biggs. She Immediately made me feel comfortable talking with her. She was very compassionate, understanding and a very great listener. ? I look forward to having more sessions with her. ?
June 6, 2023Initials hiddenVideo visit
It was initial intake appointment but it was very smooth and went well. Look forward to having more sessions so we can get to work.
May 9, 2023Nicholas D.Verified patientVideo visit
Very kind but straight to the point
April 27, 2023Lindsey R.Verified patientVideo visit
She is very thorough and fair in her evaluation being very non bias is something we appreciate in her dissecting and helping us grow in learning each other
April 20, 2023Initials hiddenVideo visit
She's very personable. Talks you through a lot of things in terms of how therapy proceeds. But also allows a great and comfortable space for you to communicate in
November 23, 2022Jillian D.Verified patientVideo visit
She makes me address things that I don’t want to. Very direct and doesn’t sugar coat things and holds me accountable. It’s hard stuff to hear and come to terms with sometimes but she is changing my mindset one session at a time and that was my goal when I decided to seek therapy. I feel more empowered. I feel like there’s a major breakthrough in the future if I continue to work with her. Very happy with her service thus far.
More than 1 year agoInitials hiddenSource: Partner
Dr. Jackie connected with me instantly. I’m very happy I saw her and will definitely keep seeing her moving forward. I recommend her 100%.
September 29, 2022Sherieka E.Verified patientVideo visit
Dr. Biggs is very compassionate and listens well. She offered practical advice and guidance and is a good conversationalist. Very easy to talk to and relate to like speaking with a friend. I highly recommend her!
September 28, 2022Genezera M.Verified patientVideo visit
This was my first therapy session ever and I can dedicate say that I am in the right hands. Dr. Jackie gave me a clear understanding of what to expect during our sessions and what treatment plan I will be one. We even began working on tactics to help my mental well-being already.
September 2, 2022Initials hiddenVideo visit
My first session was great. My provider explained the process step by step so I could feel at easy in my healing journey. Thanks Jacqueline.
August 8, 2022Edward B.Verified patientVideo visit
Excellent communicator. Listened to what I am looking for. Asked questions and was very detailed on how she approaches therapy with a patient. 10/10 visit
July 26, 2022Michael P.Verified patientVideo visit
Had my first tele-therapy appointment with Dr. Jackie and I can’t wait for our next appointment! She listened to me, and also clearly communicated some important points that we will work on together! Happy to start my healing journey with her help!
More than 1 year agoInitials hiddenVideo visit
Very good visit.
More than 1 year agoInitials hiddenVideo visit
Dr.Jackie was so great! She immediately made me feel comfortable to speak to. She was great at listening and although it was only my first time speaking with her I feel refreshed and she made me feel very validated. Highly recommend her.
June 2, 2022Bella C.Verified patientVideo visit
Wonderful experience
More than 1 year agoInitials hiddenVideo visit
Less than 1 month agoInitials hiddenVideo visit
October 13, 2025Regina S.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
May 1, 2025Initials hiddenVideo visit
April 21, 2025Gabrielle Christina A.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
April 3, 2025Paul M.Verified patientVideo visit
April 2, 2025Jessica J.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
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How soon can I make an appointment with Jacqueline Biggs?
Generally, Jacqueline Biggs has appointments available on Zocdoc within 1 week. You can see Jacqueline Biggs's earliest availability on Zocdoc and make an appointment online.
Is Jacqueline Biggs accepting new patients?
Jacqueline Biggs generally accepts new patients on Zocdoc. You can see Jacqueline Biggs's earliest availability on Zocdoc and schedule an appointment online.
Does Jacqueline Biggs accept my insurance?
Choose your insurance plan to verify if Jacqueline Biggs is in-network.
Can I make an appointment with Jacqueline Biggs online?
Yes, you can make an appointment online with Jacqueline Biggs using Zocdoc. It’s simple, secure, and free.
What practice does Jacqueline Biggs work with?
Jacqueline Biggs works with Grow Therapy.
What are common reasons for patients to see Jacqueline Biggs?
Jacqueline Biggs frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Jacqueline Biggs on their profile.
What languages does Jacqueline Biggs speak?
Jacqueline Biggs speaks English.
How do patients rate Jacqueline Biggs in reviews?
237 patients have reviewed Jacqueline Biggs. The overall rating for this doctor is 4.81/5. They have a 4.82/5 rating for bedside manner and a 4.82/5 rating for wait time. You can read individual reviews and ratings on their profile.