What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Working with Osvaldo has been one of the most positive and impactful decisions I’ve made for my mental health. From our very first session, he created a warm, welcoming environment where I felt safe to open up and be myself. His compassion, insight, and professionalism are truly exceptional.
Osvaldo has a remarkable ability to listen deeply and ask the right questions, helping me understand my thoughts and emotions more clearly. He’s supported me in building healthier coping mechanisms, managing anxiety, and gaining a stronger sense of self-awareness and confidence.
Every session feels purposeful, and I always leave with something valuable to reflect on or apply in my daily life. Osvaldo is not only a skilled therapist but also a genuinely kind and grounded person. I’m incredibly grateful for the growth I’ve experienced under his care.
If you’re looking for a therapist who is supportive, insightful, and truly dedicated to your well-being, I wholeheartedly recommend Osvaldo.”
NMLess than 1 year ago
“Osvaldo establishes a safe and supportive environment for the open discussion of my struggles. Through his compassionate guidance, I have acquired valuable tools to manage my anxiety and enhance my overall well-being. I feel empowered to navigate challenges with newfound confidence due to his expertise and understanding. He possesses extensive knowledge of the challenges faced by the LGBTQIAP+ community and has utilized his expertise to assist me in effectively managing my mental health symptoms.”
DMMore than 1 year ago
About Jose Osvaldo Santiago
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Person-Centered
Cognitive Behavioral (CBT)
Solution Focused Brief (SFBT)
Dialectical (DBT)
Identity
Gender
MaleEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Jose Osvaldo Santiago
I'm Osvaldo Santiago, a Licensed Mental Health Counselor based in Massachusetts. For over 10 years, I’ve been helping people find clarity, healing, and balance in their lives. Whether you’re feeling overwhelmed by anxiety, stuck in old patterns, or navigating major life changes, I’m here to support you.
My approach to therapy is warm, collaborative, and tailored to you. I draw from evidence-based methods like Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Person-Centered Therapy, and Solution-Focused Brief Therapy. Together, we’ll work on identifying what’s holding you back and finding practical tools to help you move forward.
I offer therapy in both English and Spanish, and I’m committed to creating a safe, inclusive space where you can feel heard and understood—especially if you’re part of the LGBTQIA+ community or dealing with cultural identity stress, relationship issues, low self-esteem, or trauma.
No matter where you are on your journey, you don’t have to go through it alone. I’d be honored to walk alongside you.
What should a new client know about working with you?
From the moment we begin working together, my priority is to create a safe, welcoming space where you can feel heard, respected, and supported—just as you are. Therapy with me is collaborative and grounded in trust. I don’t believe in a one-size-fits-all approach; instead, I tailor our work to your unique goals, values, and experiences.
I draw from evidence-based therapies like CBT, ACT, Person-Centered, and Solution-Focused Brief Therapy, but at the core of it all is a warm, down-to-earth relationship where you can be honest, explore freely, and feel empowered to grow. I offer sessions in both English and Spanish, and I’m especially mindful of the ways cultural identity, gender, and lived experience shape our inner worlds.
You don’t have to have everything figured out to get started—just a willingness to show up. Whether you're navigating anxiety, major life changes, or just feeling stuck, we’ll move at your pace and work together to help you gain clarity, confidence, and a greater sense of balance in your life.
What is your typical process for working with clients?
My process begins by getting to know you—your story, your struggles, your strengths, and what you hope to get out of therapy. In our first few sessions, we’ll focus on building a strong therapeutic relationship and creating a safe, comfortable space where you feel heard and understood.
As we continue, we’ll explore what’s working in your life, what’s getting in the way, and what changes feel meaningful to you. I take a flexible, personalized approach, adapting our work to fit your unique needs and goals. Whether that means developing practical tools, gaining insight, or processing deeper emotional experiences, we’ll work together in a way that supports your growth.
Each session is collaborative and grounded in trust. Whether we’re addressing anxiety, relationship concerns, identity questions, or past trauma, we’ll move at a pace that feels right for you. My goal is to help you gain clarity, build resilience, and feel more empowered in your daily life—with compassion, curiosity, and respect guiding the process.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $170 for 60 minutes
Ongoing session: $80-160 for 60 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
Education and background
Practice names
Education and training
- Cambridge College-Springfield, MEd in Mental Health Counseling
NPI number
1881017846
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
8 reviews
Most relevant
Working with Osvaldo has been one of the most positive and impactful decisions I’ve made for my mental health. From our very first session, he created a warm, welcoming environment where I felt safe to open up and be myself. His compassion, insight, and professionalism are truly exceptional.
Osvaldo has a remarkable ability to listen deeply and ask the right questions, helping me understand my thoughts and emotions more clearly. He’s supported me in building healthier coping mechanisms, managing anxiety, and gaining a stronger sense of self-awareness and confidence.
Every session feels purposeful, and I always leave with something valuable to reflect on or apply in my daily life. Osvaldo is not only a skilled therapist but also a genuinely kind and grounded person. I’m incredibly grateful for the growth I’ve experienced under his care.
If you’re looking for a therapist who is supportive, insightful, and truly dedicated to your well-being, I wholeheartedly recommend Osvaldo.
Less than 1 year agoNM
Osvaldo establishes a safe and supportive environment for the open discussion of my struggles. Through his compassionate guidance, I have acquired valuable tools to manage my anxiety and enhance my overall well-being. I feel empowered to navigate challenges with newfound confidence due to his expertise and understanding. He possesses extensive knowledge of the challenges faced by the LGBTQIAP+ community and has utilized his expertise to assist me in effectively managing my mental health symptoms.
More than 1 year agoDM
Great listener and guide. I appreciate my sessions so much. They have played a vital role with my mental health, my self-reflection and growth. I look forward to our sessions.
More than 1 year agoJA
Osvaldo is the best therapist I’ve ever had. I’ve been seeing him for almost two years, and it has been a truly transformative experience. He is incredibly patient, understanding, and always offers thoughtful advice and practical suggestions. What stands out the most for me is his ability to integrate cultural awareness into our sessions—being bilingual and deeply understanding the immigrant experience allows him to provide guidance that feels both personal and relevant. I always feel heard, validated, and supported in my journey. I highly recommend him to anyone looking for a compassionate and insightful therapist.
More than 1 year agoFS
Dr. Santiago is professional, prompt, and very welcoming. His sessions are comfortable, zero pressure, and helpful every time. Sessions were always comfortable simple conversations that resulted in recommendations and exercises to address the issues. Dr. Santiago was consistent in his approach and his sessions were extremely effective. Highly recommended.
More than 1 year agoSD
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How soon can I make an appointment with Jose Osvaldo Santiago?
Generally, Jose Osvaldo Santiago has appointments available on Zocdoc within 1 week. You can see Jose Osvaldo Santiago's earliest availability on Zocdoc and make an appointment online.
Is Jose Osvaldo Santiago accepting new patients?
Jose Osvaldo Santiago generally accepts new patients on Zocdoc. You can see Jose Osvaldo Santiago's earliest availability on Zocdoc and schedule an appointment online.
Does Jose Osvaldo Santiago accept my insurance?
Choose your insurance plan to verify if Jose Osvaldo Santiago is in-network.
Can I make an appointment with Jose Osvaldo Santiago online?
Yes, you can make an appointment online with Jose Osvaldo Santiago using Zocdoc. It’s simple, secure, and free.
What practice does Jose Osvaldo Santiago work with?
Jose Osvaldo Santiago works with Osvaldo Santiago, LMHC, LSW.
What are common reasons for patients to see Jose Osvaldo Santiago?
Jose Osvaldo Santiago frequently sees patients for New Patient Visit, Pain Management Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Jose Osvaldo Santiago on their profile.
What languages does Jose Osvaldo Santiago speak?
Jose Osvaldo Santiago speaks English and Spanish.
How do patients rate Jose Osvaldo Santiago in reviews?
8 patients have reviewed Jose Osvaldo Santiago. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.