What patients are saying
Overall rating
4.95
Average wait time
4.92
Bedside manner
5.00
“I appreciate Kelly's therapeutic experience and her ability to challenge myself and reflect on my actions.”
More than 1 year ago
“Since talking with Kelly my overall mood has gotten better , she’s easy to talk to , understanding and informative , she is helping me to understand my feelings more and how to react in a positive way”
More than 1 year ago
About Kelley Machado
Focus areas
Anxiety
Mood Disorders
Self Esteem Issues
Bereavement / Grief Counseling
Personality Disorder
Depression
Post-Traumatic Stress Disorder (PTSD) Counseling
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Attachment-based
Trauma Focused
Cognitive Behavioral (CBT)
Dialectical (DBT)
Identity
Gender
FemaleEthnicity
White
Languages spoken
English
Getting to know Kelley Machado
Hello, my name is Kelley Machado, and I am a Licensed Clinical Social Worker in Connecticut. You may wonder what being a Licensed Clinical Social Worker means and what that allows me to do. As a Licensed Clinical Social Worker, I have the unique opportunity to help people work through various points in their lives. I earned my Master's in Social Work from the University of Connecticut, which prepared me to serve diverse populations. Over the years, I have worked with people from many socioeconomic, cultural, and racial backgrounds, addressing a wide range of concerns. I began my career in the mental health system, then moved into the criminal justice system, and later transitioned to medical social work, where I addressed various medical issues as well as aging and end-of-life concerns.
I believe people can experience difficulties coping whenever faced with a transition in life. These changes can include monumental transitions that are either positive or negative, such as a new job, new family members, loss, separations, disappointments, or traumatic events. These experiences can cause psychosocial distress, which can have far-reaching impacts on many aspects of our lives. I work with clients-including children, adults, couples, and families-to find healthy coping methods that help them develop a healthier perception of themselves. This, in turn, strengthens their relationships with themselves and others, allowing them to feel more comfortable, secure, and whole.
I take time to get to know each of my clients individually so I can tailor my approach to their unique needs. I have been trained in and adopted many therapeutic approaches, including cognitive-behavioral therapy, attachment theory, developmental theory, trauma theory, and dialectical behavioral therapy.
Change is not easy, and embarking on change takes a tremendous amount of courage and action.
What should a new client know about working with you?
During our first sessions we will get to know each other better to make sure I understand your needs and concerns as well as give you an opportunity to get to know my style and approaches to make sure you feel comfortable moving forward working together. Also during these sessions we will be making connections in order to build a better understanding of presenting concerns. Our sessions will seek to enhance your understanding of yourself and the various life experiences that may contribute to concerns.
My hope will be assisting you with improving your internal understanding to improve your relationship with your self and others.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.
Education and background
Practice names
Education and training
- University of Connecticut, Master's in Social Work
NPI number
1417328634
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.92
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
20 reviews
Most relevant
I appreciate Kelly's therapeutic experience and her ability to challenge myself and reflect on my actions.
More than 1 year agoInitials hiddenSource: Partner
She makes me think about my problems and talk about solutions
More than 1 year agoInitials hiddenSource: Partner
Since talking with Kelly my overall mood has gotten better , she’s easy to talk to , understanding and informative , she is helping me to understand my feelings more and how to react in a positive way
More than 1 year agoInitials hiddenSource: Partner
She's been so helpful to me during a very stressful time with so much to unpack. She's insightful and direct in her approach, always tempering with empathy and good humor. I would highly recommend Kelley to anyone looking for a compassionate therapist who isn't afraid to take on complicated issues.
More than 1 year agoInitials hiddenSource: Partner
Kelly was really wonderful to talk to, very good listener, provided detailed solutions and explanations. I look forward to meeting with her again.
More than 1 year agoInitials hiddenVideo visit
Excellent therapist ! Only had one session however felt she was very good at getting the information and discussing goals for future therapeutic objectives based on the information I provided in my history. Great listening skills and bedside manner!
June 20, 2022Pauline M.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
April 11, 2025Emma M.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
April 12, 2024Jarrell T.Verified patientVideo visit
April 4, 2024Jarrell T.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
August 31, 2023Dawn P.Verified patientVideo visit
August 28, 2023Ashleigh R.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenSource: Partner
May 27, 2022Jason O.Verified patientVideo visit
How soon can I make an appointment with Kelley Machado?
Generally, Kelley Machado has appointments available on Zocdoc within 1 week. You can see Kelley Machado's earliest availability on Zocdoc and make an appointment online.
Is Kelley Machado accepting new patients?
Kelley Machado generally accepts new patients on Zocdoc. You can see Kelley Machado's earliest availability on Zocdoc and schedule an appointment online.
Does Kelley Machado accept my insurance?
Choose your insurance plan to verify if Kelley Machado is in-network.
Can I make an appointment with Kelley Machado online?
Yes, you can make an appointment online with Kelley Machado using Zocdoc. It’s simple, secure, and free.
What practice does Kelley Machado work with?
Kelley Machado works with Grow Therapy.
What are common reasons for patients to see Kelley Machado?
Kelley Machado frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Kelley Machado on their profile.
What languages does Kelley Machado speak?
Kelley Machado speaks English.
How do patients rate Kelley Machado in reviews?
20 patients have reviewed Kelley Machado. The overall rating for this doctor is 4.95/5. They have a 5/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.