What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“I would recommend Melissa Santana. She is a great listener and I look forward to our future sessions.”
Richard D.Less than 3 months agoVideo visit
“Absolutely amazing. She made me feel comfortable and heard. It was a safe space for me and I will continue to see her.”
Noah W.July 7, 2022Video visit
About Melissa Santana
Focus areas
Adjustment Disorder
Psychotherapy Intake / Initial Visit
Adult Psychotherapy
Bereavement / Grief Counseling
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Acceptance and Commitment (ACT)
Culturally Sensitive
Adlerian
Existential
Cognitive Behavioral (CBT)
Experiential Therapy
Identity
Gender
FemaleEthnicity
Black or African American, Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Melissa Santana
I am the author of The Restore Model for Relational Trauma Recovery, a trauma-informed workbook with reflective and somatic exercises.
If you are feeling overwhelmed by stress, emotionally exhausted, or having trouble focusing, you are not alone. As a counselor with a Master’s in Mental Health Counseling from Mercy College, I help clients navigate change and life transitions with compassion, psychoeducation, and practical coping tools. I work with college students, professionals, and retirees to reduce distress, build resilience, and move through difficult seasons with greater clarity and support. If you are tired of struggling alone, I welcome the opportunity to support you.
What should a new client know about working with you?
My work is collaborative, compassionate, and tailored to your unique needs. I strive to create a space where you feel safe, supported, and understood. I integrate insight, psychoeducation, and practical tools to help you navigate challenges with greater clarity, resilience, and self-understanding.
What is your typical process for working with clients?
My process is collaborative, supportive, and tailored to your individual needs. In our work together, we begin by creating space to understand what has been weighing on you, what patterns may be keeping you stuck, and what goals feel most important to you. From there, I draw from an integrative approach to help you build insight, develop coping tools, and move through life’s challenges with greater clarity, resilience, and self-understanding.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $180 for 60 minutes
Popular visit reasons
Agoraphobia
Attention-Deficit / Hyperactivity Disorder (ADHD)
Cognitive Behavioral Therapy (CBT)
Depression
Marriage Counseling
Psychotherapy
Psychotherapy Intake / Initial Visit
Worry
Agoraphobia
Attention-Deficit / Hyperactivity Disorder (ADHD)
Cognitive Behavioral Therapy (CBT)
Depression
Education and background
Practice names
Education and training
- Mercy College, Master's in Mental Health Counseling
Awards and publications
- Author of The Restore Model for Relational Trauma Recovery, a trauma-informed workbook with reflective and somatic exercises
NPI number
1942757836
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
20 reviews
Most relevant
I would recommend Melissa Santana. She is a great listener and I look forward to our future sessions.
Less than 3 months agoRichard D.Verified patientVideo visit
Absolutely amazing. She made me feel comfortable and heard. It was a safe space for me and I will continue to see her.
July 7, 2022Noah W.Verified patientVideo visit
Just one session but it was fantastic, I can’t wait to speak with her again.
April 26, 2025Karina D.Verified patientVideo visit
Very open and caring demeanor. Super professional and I really felt seen and understood.
More than 1 year agoInitials hiddenVideo visit
I love her! I have never felt so comfortable speaking to anyone like I feel with her.
April 19, 2022Maria C.Verified patientVideo visit
Melissa is great so far no complaints she is helping me with my healing process
April 14, 2022Sarah S.Verified patientVideo visit
Great listener! She is easy to talk to and I feel comfortable with her.
More than 1 year agoInitials hiddenVideo visit
Great experience. Looking forward to next session!
More than 1 year agoInitials hiddenVideo visit
She is amazing and great listener!
April 29, 2025Elda S.Verified patientVideo visit
Less than 1 month agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
June 29, 2022Serena T.Verified patientVideo visit
April 28, 2022Jonathan G.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
April 23, 2022Sylvia V.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
April 22, 2022Maria F.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
April 15, 2022Kyle W.Verified patientVideo visit
How soon can I make an appointment with Melissa Santana?
Generally, Melissa Santana has appointments available on Zocdoc within 1 week. You can see Melissa Santana's earliest availability on Zocdoc and make an appointment online.
Is Melissa Santana accepting new patients?
Melissa Santana generally accepts new patients on Zocdoc. You can see Melissa Santana's earliest availability on Zocdoc and schedule an appointment online.
Does Melissa Santana accept my insurance?
Choose your insurance plan to verify if Melissa Santana is in-network.
Can I make an appointment with Melissa Santana online?
Yes, you can make an appointment online with Melissa Santana using Zocdoc. It’s simple, secure, and free.
What practice does Melissa Santana work with?
Melissa Santana works with Melissa E. Santana, LLC.
What are common reasons for patients to see Melissa Santana?
Melissa Santana frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, Marriage Counseling, Psychotherapy, and Psychotherapy Intake / Initial Visit. You can see other visit reasons for Melissa Santana on their profile.
What languages does Melissa Santana speak?
Melissa Santana speaks English and Spanish.
How do patients rate Melissa Santana in reviews?
20 patients have reviewed Melissa Santana. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.