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Rachael Hayles, LPC

Rachael Hayles, LPC

Psychotherapist
TX
4.87
“I appreciate her care and empathy, she is extremely kind and models how I should talk to myself in a very helpful and straightforward way.”
Excellent wait time
100% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc

Book an appointment on Zocdoc

The office partners with Zocdoc to schedule appointments
External video visit

Scheduling details

  1. See if they are in network

What patients are saying

Overall rating

4.87

Average wait time

5.00

Bedside manner

5.00
“I appreciate her care and empathy, she is extremely kind and models how I should talk to myself in a very helpful and straightforward way.”
More than 1 year ago
“She is such a warm person. She really listens to you and definitely tries to help you with your problems. She provides that safe space for you to open up.”
More than 1 year ago

About Rachael Hayles

Focus areas

Anxiety
Stress Management
Work-Related Counseling

Clientele seen

Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)

Treatment approaches

Person-Centered

Identity

Gender

Female

Ethnicity

Black or African American

Languages spoken

English

Getting to know Rachael Hayles

Hello and welcome, I would be honored to walk with you along your healing journey. My role is to be your ally as you navigate on your path of growth and healing. Whether you're seeking clarity, healing, or new ways to cope, I am here to support you during this important time of your life. Together, we'll work to create a path that aligns with your personal goals and needs. I have had worked with individuals facing a wide range of challenges, including anxiety, depression, career exploration, bipolar disorder, relationship, and communication issues. I also have experience helping people navigate life after trauma and abuse, including those in foster care and former foster youth. Additionally, I've supported individuals through mental health crises and homelessness, both in nonprofit settings and in private practice. I believe in treating the whole person's needs, which is why I take a holistic approach to therapy. This includes offering resources and guidance to support you in all areas of your life. My therapeutic style is warm, inviting, and deeply empathetic. I strive to create a non-judgmental, compassionate environment where you feel truly heard, respected, and valued. I take an eclectic approach to therapy, tailoring treatment to meet each client where they are. My goal is to collaborate with you to create a treatment plan that works for you. It takes tremendous courage to reach out for help-especially when you've been the strong one for so long-and I commend you for taking this step. I'm here to walk alongside you, empower you, and help you see the best in yourself. Let's work together to unlock your potential and make meaningful changes in your life. I look forward to joining you on your journey to healing and growth! -I do offer later appointments to accommodate working hours.

What should a new client know about working with you?

During our first session, I will gather information and find out what your areas of concern are, your goals, in addition to other things you may feel are important to your treatment. I will ask questions to better understand your perspective and welcome any questions or concerns that you may have as well. Clients can expect me to be an extension of their support system while they are on their healing journey.

Is this doctor in your insurance network?

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
200+ more in-network plans

More information on payments and coverage

Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.

Popular visit reasons

Childhood Trauma
Depression
Prolonged Grief Disorder (PGD)
Psychotherapy
Psychotherapy Intake / Initial Visit
Racism Issues
Sleep Problems
Therapy
Childhood Trauma
Depression
Prolonged Grief Disorder (PGD)
Psychotherapy

Education and background

Practice names

Education and training

  • University of Texas, San Antonio, Master's in Clinical Mental Health Counseling
  • University of Texas, San Antonio (Bachelor's)

NPI number

1427743749

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
5.00
Bedside manner
5.00
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
31 reviews
Most relevant
Ms. Rachael reminds me that it's okay to go slow on healing. I appreciate her approach and shes very easy to talk to.
Ms. Rach is amazing her sessions are very heart felt and you can feel her passion through her assessments
She is so kind and listens very well. She has a lot of knowledge on stress and school anxieties.
She is super easy to talk with and has a nice calm tone
I appreciate her care and empathy, she is extremely kind and models how I should talk to myself in a very helpful and straightforward way.
She is such a warm person. She really listens to you and definitely tries to help you with your problems. She provides that safe space for you to open up.
She always is so welcoming and helps me to figure out my thoughts and put them in the summary so I can Better say them. So glad I found her
Rachel has helped me realize a few things about myself in the few sessions we've already had and I think she's really going to be able to help me in the ways i need.
I would say that it was a very assuring first visit with her, and that I would go again because she helped me remember that I can have this support. She's a great listener, and very attentive with her notes.
Verified patientVideo visit
I would say she is the best therapist on grow.
Rachael makes me feel heard and understood. It is effortless talking to her. I was in a very scary lonely place before beginning sessions. And now I feel like I can actually do this. My feelings are valid but I’ll be okay. That’s all thanks to Rachael.
Rachael is the first therapist I've had that makes me feel like I'm being heard. She takes what I say and helps me process my thoughts and helps come up with a plan of action.
Absolutely love my sessions with Rachael each week, she is amazing at hyping me up and making me feel worthy. She really cares about people and it shows every session. She has helped me tremendously already and I look forward to my sessions every week.
Video visit
Verified patientVideo visit
Video visit
Video visit
Frequently asked questions

How soon can I make an appointment with Rachael Hayles?

Generally, Rachael Hayles has appointments available on Zocdoc within 1 week. You can see Rachael Hayles's earliest availability on Zocdoc and make an appointment online.

Is Rachael Hayles accepting new patients?

Rachael Hayles generally accepts new patients on Zocdoc. You can see Rachael Hayles's earliest availability on Zocdoc and schedule an appointment online.

Does Rachael Hayles accept my insurance?

Choose your insurance plan to verify if Rachael Hayles is in-network.

Can I make an appointment with Rachael Hayles online?

Yes, you can make an appointment online with Rachael Hayles using Zocdoc. It’s simple, secure, and free.

What practice does Rachael Hayles work with?

What are common reasons for patients to see Rachael Hayles?

Rachael Hayles frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Rachael Hayles on their profile.

What languages does Rachael Hayles speak?

Rachael Hayles speaks English.

How do patients rate Rachael Hayles in reviews?

31 patients have reviewed Rachael Hayles. The overall rating for this doctor is 4.87/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.

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Zocdoc›Austin, TX Psychotherapists›Rachael Hayles, LPC