About Rachel Pollock
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Identity
Gender
FemaleLanguages spoken
English
Getting to know Rachel Pollock
Some struggles are harder to find help for than others. Anxiety, depression, life transitions – there's a therapist for those on every corner. But if you or someone you love lives with schizophrenia, psychosis, or serious mental illness, finding an outpatient therapist genuinely equipped to help can feel impossible. That gap in care is real – it leaves too many people, and too many prescribing providers, without a trusted therapeutic partner.
Rachel Pollock is one of the few outpatient therapists actively and confidently working with clients living with schizophrenia and psychosis — alongside anxiety, OCD, trauma and PTSD, grief, and major life transitions. She sees ages from teens (12–17) through older adults (65+), and brings over six years of crisis experience in a psychiatric hospital and domestic violence shelter, leading DBT and CBT groups for high-acuity populations.
That background matters: Rachel has sat with clients in their most acute, vulnerable moments and knows how to provide steady, skilled care without flinching. For stabilized clients ready for outpatient therapy, she offers understanding of serious mental illness, strong collaboration with prescribers, and genuine warmth with a strengths-based lens.
Rachel holds a BS in Psychology and a Master's in Social Work. She draws on CBT, DBT, Narrative Therapy, and Strengths-Based practices, tailored to the individual — helping clients build resilience and reconnect with inner strengths that illness or hard chapters can make hard to see.
For psychiatric providers – NPs, MDs, and prescribers – seeking a trusted outpatient therapy partner for clients with psychosis or serious mental illness, Rachel welcomes collaborative care and referral partnerships.
What should a new client know about working with you?
I want you to know that you're working with someone who isn't afraid to sit with the hard stuff. I have over six years of hands-on crisis experience in a psychiatric hospital and domestic violence shelter, and I actively and confidently work with clients living with schizophrenia and psychosis, alongside anxiety, OCD, trauma and PTSD, grief, and major life transitions. If you've struggled to find a therapist who truly understands serious mental illness, I want to be that person for you. I work with a wide range of ages, from teens (12–17) through older adults (65+), and I bring genuine warmth and a strengths-based lens to every session — this is never a one-size-fits-all approach. My goal is to meet you exactly where you are, help you feel steady and understood, and collaborate closely with any prescribing providers you're working with so your care feels connected rather than fragmented.
What is your typical process for working with clients?
I draw on CBT, DBT, Narrative Therapy, and Strengths-Based practices, and I tailor the mix to each individual rather than following a fixed formula. In sessions, we'll work together to help you gain new perspectives, build resilience, and reconnect with inner strengths that serious mental illness, trauma, or life's hardest chapters can make hard to see. For clients managing psychosis or schizophrenia, I focus on working with you once you're stabilized and ready for outpatient care, and I stay closely connected with your prescribing provider throughout our work together. Whatever brought you in — whether it's the day-to-day realities of schizophrenia, OCD, trauma, grief, or a major life adjustment — I aim to build a steady, collaborative process that helps you develop real emotional tools and move forward at a pace that works for you.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Office locations
Rachel Pollock, LSW also offers online video visits for patients
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Education and background
Practice names
Education and training
- Aurora University, Master's in Social Work
NPI number
1356177711
How soon can I make an appointment with Rachel Pollock?
Generally, Rachel Pollock has appointments available on Zocdoc within 1 week. You can see Rachel Pollock's earliest availability on Zocdoc and make an appointment online.
Is Rachel Pollock accepting new patients?
Rachel Pollock generally accepts new patients on Zocdoc. You can see Rachel Pollock's earliest availability on Zocdoc and schedule an appointment online.
Does Rachel Pollock accept my insurance?
Choose your insurance plan to verify if Rachel Pollock is in-network.
Can I make an appointment with Rachel Pollock online?
Yes, you can make an appointment online with Rachel Pollock using Zocdoc. It’s simple, secure, and free.
What practice does Rachel Pollock work with?
Rachel Pollock works with Counseling Works.
Where is Rachel Pollock's office located?
Rachel Pollock has 3 office locations, including in Lemont, Naperville, and Shorewood, view full addresses on Rachel Pollock's profile.
What are common reasons for patients to see Rachel Pollock?
Rachel Pollock frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Rachel Pollock on their profile.
What languages does Rachel Pollock speak?
Rachel Pollock speaks English.