What patients are saying
Overall rating
4.78
Average wait time
4.94
Bedside manner
4.94
“Racquel was compassionate and easy to talk to. She really listened and showed great active listening throughout our sessions. I felt understood and supported every time we spoke.”
KALess than 6 months ago
“Racquel is truly a gift! She’s an incredible therapist with such a warm, welcoming spirit that instantly makes you feel safe and understood. She listens with patience and care, paying attention to every detail you share. Her guidance feels both grounded and divine. She gives the kind of advice that really helps you grow and become the best version of yourself. If you’re looking for a therapist who genuinely cares and helps you find peace, clarity, and direction, Racquel is the one.”
RLLess than 6 months ago
About Racquel Wallace
Clientele seen
Young adults (18-24)
Couples
Adults (25-64)
Families
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Exposure Response Prevention
Cognitive Behavioral (CBT)
Gottman Method
Dialectical (DBT)
Internal Family Systems (IFS)
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Racquel Wallace
Ms. Racquel Wallace is a skilled psychotherapist. She practices at New Horizons Therapy NY and offers virtual consultations.
Ms. Wallace graduated from Long Island University Brooklyn with a master's degree in marriage and family therapy. She believes that healing starts with connecting to yourself and those who matter most.
Ms. Wallace works with couples, individuals, families, teens, and the LGBTQ+ community to help navigate challenges and create meaningful change. Whether facing relationship issues, trauma, anxiety, or major life transitions, she is here to support your growth and show that lasting change is possible.
What should a new client know about working with you?
In our sessions, we’ll work together using evidence-based approaches like CBT, DBT, the Gottman Method, narrative therapy, mindfulness, and solution-focused techniques. My goal is to provide a safe space to support you with strengthen your relationship with yourself and build healthier connections with others one conversation at a time.
What is your typical process for working with clients?
I know reaching out for help can feel difficult, but you don’t have to walk through your journey alone. If you’re ready to grow, heal, and reconnect with what matters most, I’d be honored to walk alongside you on that journey.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Education and background
Practice names
Education and training
- Long Island University Brooklyn, Master's in Marriage and Family Therapy
NPI number
1780355800
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.94
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
18 reviews
Most relevant
Counselor Wallace was compassionate, kind and empathetic. I would definitely recommend her to any of my friends and family.
Less than 6 months agoSB
She is an absolutely amazing person to speak with. I can tell she really cares when responding.
Less than 6 months agoZL
Racquel was great she listened and gave great feedback would definitely book with her again !
Less than 6 months agoDM
Counselor Wallace is a kind, compassionate and empathetic practitioner.
Less than 6 months agoSB
Compassionate, smart, and real — exactly what you need in a therapist!
Less than 6 months agoSB
Racquel is an amazing person, amazing at what she does!
Less than 6 months agoCW
Racquel was compassionate and easy to talk to. She really listened and showed great active listening throughout our sessions. I felt understood and supported every time we spoke.
Less than 6 months agoKA
Racquel is truly a gift! She’s an incredible therapist with such a warm, welcoming spirit that instantly makes you feel safe and understood. She listens with patience and care, paying attention to every detail you share. Her guidance feels both grounded and divine. She gives the kind of advice that really helps you grow and become the best version of yourself. If you’re looking for a therapist who genuinely cares and helps you find peace, clarity, and direction, Racquel is the one.
Less than 6 months agoRL
Racquel is really great. Very professional but also makes you feel very comfortable. She is a really great listener and makes you feel seen. She also gives very real advice that is needed. Racquel is very hard working and very determined to meet her goals. She is very motivating and she genuinely cares about helping people.
Less than 6 months agoTW
Professional, compassionate, and insightful.
Less than 6 months agoEO
I have had the pleasure of knowing Racquel for 5 years, and during that time, I’ve witnessed firsthand their genuine compassion, professionalism, and integrity both personally and professionally. She possess a natural ability to listen without judgment, offer thoughtful insight, and create a safe space for others to express themselves freely.
Less than 6 months agoAT
Not only is she amazing at what she does, she is very personable and empathetic, recommend members of the LGBTQIA, couples and people of color.
Less than 6 months agoKM
Ms.Wallace is extremely helpful and I’m not just saying that because she has been providing me therapy sessions for a few years now I’m saying this because it’s the truth! I can speak honestly and say she is here for everyone, however as someone from the black and brown community. It’s nice to see someone who understands me and my background and can give me advice from a real standpoint.! I highly recommend. A session with Ms. Wallace
Is not only extremely beneficial, but I can promise you it is a relationship you will have or remember forever! Tell her juju sent you
Less than 6 months agoJS
Racquel is very understanding and graceful in her approach. I felt safe to share, and comfortable with advice and feedback. I highly recommend!
Less than 6 months agoTB
January 5, 2026Faith Q.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
November 13, 2025Patrice C.Verified patientVideo visit
How soon can I make an appointment with Racquel Wallace?
Generally, Racquel Wallace has appointments available on Zocdoc within 1 week. You can see Racquel Wallace's earliest availability on Zocdoc and make an appointment online.
Is Racquel Wallace accepting new patients?
Racquel Wallace generally accepts new patients on Zocdoc. You can see Racquel Wallace's earliest availability on Zocdoc and schedule an appointment online.
Does Racquel Wallace accept my insurance?
Choose your insurance plan to verify if Racquel Wallace is in-network.
Can I make an appointment with Racquel Wallace online?
Yes, you can make an appointment online with Racquel Wallace using Zocdoc. It’s simple, secure, and free.
What practice does Racquel Wallace work with?
Racquel Wallace works with New Horizons Therapy NY.
What are common reasons for patients to see Racquel Wallace?
Racquel Wallace frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Racquel Wallace on their profile.
What languages does Racquel Wallace speak?
Racquel Wallace speaks English.
How do patients rate Racquel Wallace in reviews?
18 patients have reviewed Racquel Wallace. The overall rating for this doctor is 4.78/5. They have a 4.94/5 rating for bedside manner and a 4.94/5 rating for wait time. You can read individual reviews and ratings on their profile.