What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“I felt heard and understood. As it was my first time getting therapy, I was very scared and nervous. She made my first visit extremely comfortable.”
Initials hiddenLess than 6 months agoVideo visit
“Shalonda helps me assess my situation, think about how I feel and process what I’m going through. She is the best, I am so very great full! thank you for always being a professional and being so helpful can’t wait till our next session.”
JTMore than 1 year ago
About Shalonda Herndon
Clientele seen
Teenagers (13-17)
Seniors (65+)
Families
Young adults (18-24)
Individuals
Groups
Adults (25-64)
Couples
Treatment approaches
Attachment-based
Dialectical (DBT)
Cognitive Behavioral (CBT)
Emotionally Focused
Cognitive Processing (CPT)
Mindfulness-Based (MBCT)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Shalonda Herndon
This provider can not prescribe medication
My goal as a therapist is to help you navigate life’s challenges while equipping you with practical tools to create meaningful and lasting change. I believe that healing begins in a space where you feel truly safe, supported, and understood. That’s why I strive to create an environment where you can share openly without fear of judgment—because I know how difficult it can be to open up. My approach is collaborative and client-centered. I actively involve you in the process, validate your experiences, and work with you to develop practical strategies tailored to your goals. With over 15 years of experience working with individuals, adolescents, and families across various settings—including in-home services and child welfare—I bring a deep understanding of the complexities people face in different life stages and circumstances. My areas of focus include trauma and childhood trauma, anxiety, depression (including postpartum), parent-child relationships, couples therapy, self-esteem, and more. I utilize a range of evidence-based modalities, including EMDR, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Person-Centered Therapy, Motivational Interviewing, and Solution-Focused Therapy. Because every individual is unique, I tailor my interventions to meet your specific needs and circumstances. I hold a Master’s Degree in Clinical Mental Health Counseling from Walden University and a Master’s Degree in Human Services Administration from Bellevue University. My clinical experience includes trauma-informed care, working with individuals facing co-occurring disorders (such as substance use and psychotic disorders), extensive work with adolescents, providing psychosexual evaluations and counseling for adolescents, and supporting individuals with eating disorders. Above all, I believe that everyone has the capacity for growth and healing.
What should a new client know about working with you?
I want you to know that you don’t have to have everything figured out before starting therapy. Reaching out can feel vulnerable, especially if you’ve been carrying something for a long time or aren’t sure where to begin. My goal is to create a space where you feel safe, heard, and genuinely understood. I’ll meet you where you are, listen without judgment, and help you make sense of what you’re experiencing.
My approach is warm and collaborative. I take time to understand your experiences, perspectives, and goals so I can tailor our work to you. Together, we can explore patterns that may be affecting your emotions, relationships, or confidence and develop practical tools that fit your life.
I work with adults 18 and older who are navigating trauma, anxiety, depression, postpartum depression, relationship or family concerns, life transitions, and other challenges. I’m EMDR trained and use a trauma-informed approach when you’re ready to process difficult experiences. I also draw from CBT, DBT, Person-Centered Therapy, Motivational Interviewing, and Solution-Focused Therapy. I believe you are more than the challenges you’re facing. Whether you’re working through something recent, processing the past, or feeling stuck, I’ll work alongside you at a pace that feels right for you.
What is your typical process for working with clients?
I start by getting to know you: what brought you to therapy, what you’ve been experiencing, and what you hope will change. You don’t need to have a clear goal or know where to begin. Our first conversations give us time to discuss your concerns, your history, and what helps you feel comfortable in therapy.
From there, we’ll identify goals together and decide what to focus on. Some sessions may involve exploring past experiences or patterns in your relationships, while others may focus on what’s happening now and building practical coping skills. I tailor my approach to your needs and may draw from CBT, DBT, EMDR, and other approaches when appropriate.
I’ll check in with you as we go to see what feels helpful and whether your goals have changed. My aim is for therapy to feel collaborative and to move at a pace that works for you.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Education and background
Practice names
Education and training
- Walden University, Master's in Clinical Mental Health Counseling
- Bellevue University, Master's in Human Services Administration
NPI number
1043007560
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
23 reviews
Most relevant
My first visit was awesome, look forward to continuing my work and looking for progress with her
April 11, 2026Derrick W.Verified patientVideo visit
My first appointment went very well. She came on time and really listened. So far so good!
January 21, 2026Initials hiddenVideo visit
Honestly has been the best person to work with. I would recommend her to any and everyone!
More than 1 year agoVP
A kind and patient listener. I felt comfortable right away
October 25, 2025Kristina G.Verified patientVideo visit
I felt heard and understood. As it was my first time getting therapy, I was very scared and nervous. She made my first visit extremely comfortable.
Less than 6 months agoInitials hiddenVideo visit
Shalonda helps me assess my situation, think about how I feel and process what I’m going through. She is the best, I am so very great full! thank you for always being a professional and being so helpful can’t wait till our next session.
More than 1 year agoJT
I had been able to process feelings and emotions in avery healthy way and it’s all thanks to Shalonda’s great support and guidance.
More than 1 year agoJT
Shalonda is great! I look forward to my sessions with her every week. My anxiety and stress levels have decreased tremendously since we’ve started working together. I feel like I can finally start enjoying life again without constantly worrying. She’s supportive, easy to talk to, and truly understands how to help. I highly recommend her to anyone seeking a compassionate and effective therapist.
More than 1 year agoNS
From the very first session with Shalonda, she created a space where I felt safe and free to be myself. She listens and takes the time to fully understand what I'm saying. I feel very calm during our sessions. After just a few sessions, I feel hopeful and ready to work towards my goals. I’m truly grateful for the work we’ve done together so far.
More than 1 year agoEL
May 7, 2026Samantha V.Verified patientVideo visit
April 15, 2026Marissa B.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
March 26, 2026Margaret C.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
November 24, 2025Natcheda A.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoJulianalee C.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
August 14, 2025Aziyah P.Verified patientVideo visit
August 10, 2025Jean Max M.Verified patientVideo visit
August 10, 2025Yuri D.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
How soon can I make an appointment with Shalonda Herndon?
Generally, Shalonda Herndon has appointments available on Zocdoc within 1 week. You can see Shalonda Herndon's earliest availability on Zocdoc and make an appointment online.
Is Shalonda Herndon accepting new patients?
Shalonda Herndon generally accepts new patients on Zocdoc. You can see Shalonda Herndon's earliest availability on Zocdoc and schedule an appointment online.
Does Shalonda Herndon accept my insurance?
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Can I make an appointment with Shalonda Herndon online?
Yes, you can make an appointment online with Shalonda Herndon using Zocdoc. It’s simple, secure, and free.
What practice does Shalonda Herndon work with?
What are common reasons for patients to see Shalonda Herndon?
Shalonda Herndon frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Shalonda Herndon on their profile.
What languages does Shalonda Herndon speak?
Shalonda Herndon speaks English.
How do patients rate Shalonda Herndon in reviews?
23 patients have reviewed Shalonda Herndon. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.