What patients are saying
Overall rating
4.20
Average wait time
4.44
Bedside manner
4.22
“Ms. Pinkard is a true professional in her field. She created a warm and relaxed environment to be able to speak. Definitely would recommend to anyone.”
Kai T.February 6, 2026Video visit
“She was amazing from the start and I will recommend to anyone looking for someone who is patient and relatable.”
Tiffany G.May 3, 2024Video visit
About Shannel Pinkard
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Identity
Gender
FemaleSexuality
StraightFaith
NonreligiousEthnicity
Black or African American
Languages spoken
English
Getting to know Shannel Pinkard
I am a Therapist at Wellness Counseling Services, LCSW, PLLC.
Ms. Shannel Pinkard is a compassionate psychotherapist who provides virtual counseling services through Wellness Counseling Services, LCSW, PLLC. She completed her master's degree in Marriage and Family Therapy at Capella University.
At her practice, Ms. Pinkard focuses on a holistic approach to treatment. She ensures a safe space for individuals, couples, and families to address their mental health concerns and relational challenges. She helps her clients navigate difficulties, achieve emotional wellness, and gain crucial insights.
What should a new client know about working with you?
My therapeutic style is a collaborative approach. You are the author of your own story, my goal is to be one of the best supportive cast members in the Story of You.
What is your typical process for working with clients?
Once booked, you will receive two emails from Wellness Counseling Services, LCSW, PLLC one through our online platform, SimplePractice inviting you to our client portal. There you will complete all necessary consents for treatment, your demographic information, and your personalized intake questionnaire to initiate the intake process. Please complete and submit all necessary documentation at least 24 hours before your scheduled appointment time to allow the clinician to review your reasons for entering into therapy at this time and to complete your two initial intake sessions the first time that you meet.
You will also receive an introductory email from your therapist with our Welcome Letter attached and our administrative team will be copied on the email for your reference.
Please try to complete all documents and information before your initial session with our clinicians. Should you have any trouble doing so, you may log on to your booked appointment through the SimplePractice Portal or give the mainline a call and we will have the therapist will help you through the initial process during that scheduled appointment. The two sequential appointments after will then be used to completed your initial intake assessment. We look forward to working with you!
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $100 for 60 minutes
Ongoing session: $100 for 60 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
Our normal fees for out of pocket start at $1,000 per 60 minute session. However, we are happy to work with you based on financial need. We accept sliding scale fees based on our slide scale fee schedule. The lowest tier on our sliding scale fee schedule starts at $100 per individual 60 minute client session. We currently have 5 tiers that range according to financial need; which we access in house through financial documents received by the office.
Education and background
Practice names
Education and training
- Capella University, Master's in Marriage and Family Therapy
NPI number
1609343409
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
4.44
Bedside manner
4.22
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
10 reviews
Most relevant
The appointment was made. The link was sent. No one showed up. I called the provider but no answer and no call back.
September 13, 2025Chris F.Verified patientVideo visit
She was amazing from the start and I will recommend to anyone looking for someone who is patient and relatable.
May 3, 2024Tiffany G.Verified patientVideo visit
Ms. Pinkard is a true professional in her field. She created a warm and relaxed environment to be able to speak. Definitely would recommend to anyone.
February 6, 2026Kai T.Verified patientVideo visit
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May 19, 2024Ayanna J.Verified patientVideo visit
May 1, 2024Jackie F.Verified patientVideo visit
How soon can I make an appointment with Shannel Pinkard?
Generally, Shannel Pinkard has appointments available on Zocdoc within 1 week. You can see Shannel Pinkard's earliest availability on Zocdoc and make an appointment online.
Is Shannel Pinkard accepting new patients?
Shannel Pinkard generally accepts new patients on Zocdoc. You can see Shannel Pinkard's earliest availability on Zocdoc and schedule an appointment online.
Does Shannel Pinkard accept my insurance?
Choose your insurance plan to verify if Shannel Pinkard is in-network.
Can I make an appointment with Shannel Pinkard online?
Yes, you can make an appointment online with Shannel Pinkard using Zocdoc. It’s simple, secure, and free.
What practice does Shannel Pinkard work with?
What are common reasons for patients to see Shannel Pinkard?
Shannel Pinkard frequently sees patients for New Patient Visit, Pain Management Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Shannel Pinkard on their profile.
What languages does Shannel Pinkard speak?
Shannel Pinkard speaks English.
How do patients rate Shannel Pinkard in reviews?
10 patients have reviewed Shannel Pinkard. The overall rating for this doctor is 4.2/5. They have a 4.22/5 rating for bedside manner and a 4.44/5 rating for wait time. You can read individual reviews and ratings on their profile.