What patients are saying
Overall rating
4.75
Average wait time
1.00
Bedside manner
1.00
About Susanne Neal
Focus areas
Anxiety
Mental Health Problem
Post-Traumatic Stress Disorder (PTSD)
Depression
Obsessive Compulsive Disorder (OCD)
Social Anxiety
Insomnia
Panic Attack
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Clinical Supervision and Licensed Supervisors
Culturally Sensitive
Cognitive Behavioral (CBT)
Emotionally Focused
Compassion Focused
Interpersonal
Identity
Gender
FemaleEthnicity
White
Languages spoken
English
Getting to know Susanne Neal
Susanne Neal is a Licensed Professional Counselor (LPC) with over 5 years of experience supporting individuals facing addiction, trauma, and mental health challenges. She specializes in treating anxiety, depression, substance use, codependency, relationship issues, and PTSD. Susanne holds a Master’s in Clinical Mental Health Counseling from Adams State University and is certified in Brainspotting for acute trauma work.
Susanne employs a Cognitive Behavioral Therapy (CBT) approach, helping clients explore how childhood experiences and thought patterns continue to influence their current behaviors and emotional well-being. She also integrates Solution-Focused Therapy (SFT) to promote practical coping strategies and positive change. As a trauma-informed therapist, Susanne creates a safe, supportive space where clients feel empowered to process their experiences and build resilience.
Her professional journey includes working in detoxification facilities, community mental health centers, integrated medical clinics, and private practice. She is passionate about supporting single mothers, women, veterans, and survivors of trauma and abuse.
Outside of her practice, Susanne enjoys camping, fishing, hiking, and traveling—especially with her children. Her compassionate, client-centered approach is rooted in personal experiences, inspiring her to share hope and strength with those on their healing journey.
What should a new client know about working with you?
Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.
What is your typical process for working with clients?
After you request your appointment, you will be sent an invite link for Brightside Health. You will need to enter your insurance and payment information to confirm your appointment.During your initial consultation we will craft a treatment plan personalized to your needs, and schedule follow-up appointments as needed. You will also be able message me directly at anytime via the messaging section of your Brightside Health portal - a tool where will also track your progress, access resources, and see your treatment plan details.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Education and background
Practice names
NPI number
1831498732
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.75
Wait time
1.00
Bedside manner
1.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
16 reviews
Most relevant
I waited and waited never contacted me …. I didn’t get seen at all
March 23, 2026Sarah W.Verified patientVideo visit
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How soon can I make an appointment with Susanne Neal?
Generally, Susanne Neal has appointments available on Zocdoc within 1 week. You can see Susanne Neal's earliest availability on Zocdoc and make an appointment online.
Is Susanne Neal accepting new patients?
Susanne Neal generally accepts new patients on Zocdoc. You can see Susanne Neal's earliest availability on Zocdoc and schedule an appointment online.
Does Susanne Neal accept my insurance?
Choose your insurance plan to verify if Susanne Neal is in-network.
Can I make an appointment with Susanne Neal online?
Yes, you can make an appointment online with Susanne Neal using Zocdoc. It’s simple, secure, and free.
What practice does Susanne Neal work with?
Susanne Neal works with Brightside Health.
What are common reasons for patients to see Susanne Neal?
Susanne Neal frequently sees patients for New Patient Visit, Pain Management Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Susanne Neal on their profile.
What languages does Susanne Neal speak?
Susanne Neal speaks English.
How do patients rate Susanne Neal in reviews?
16 patients have reviewed Susanne Neal. The overall rating for this doctor is 4.75/5. They have a 1/5 rating for bedside manner and a 1/5 rating for wait time. You can read individual reviews and ratings on their profile.