What patients are saying
Overall rating
5.00
Average wait time
4.87
Bedside manner
5.00
“Veronica was very responsive from my initial reach out and fit me in right away. She took the time to understand my goals in therapy and provides insightful feedback. I feel as though I have made significant progress in the few months of my weekly sessions! ”
MMMore than 1 year ago
“Veronica is an excellent therapist who takes time to listen intently, utilizing analysis and intuition to guide towards healing. I would highly recommend Veronica for counseling.”
LVMore than 1 year ago
About Veronica Heitz
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleSexuality
StraightFaith
ChristianEthnicity
White
Languages spoken
English, Serbo-Croatian
Getting to know Veronica Heitz
Isn’t looking through all these therapist profiles and websites absolutely nauseating? Do you wish you could just fast forward to being connected with a therapist you actually like? One who knows their stuff but isn’t pompous? One who provides a relatable, friendly approach and maybe even has a sense of humor? Well, that’s me! I enjoy working with clients who are ready for change—those who know something isn’t right but don’t know how to approach it.
I hold a Master’s in Community Counseling from Saint Xavier University, which has equipped me with the skills to support you effectively. My approach focuses on identifying what’s holding you back from being truly happy and coming up with a plan, together, for what to do about it. Humor is an integral part of my work. Consider this: most of us don’t fix our own cars or treat our own medical issues, so why try to “fix” your mental health struggles on your own?
I’m not going to be salesy. I’m here because I’m a talented therapist who genuinely enjoys helping people achieve their goals and become happier humans. You’re here because you have something to work on and you know it. Is now the time? Am I the therapist to help? Up to you. I welcome you to contact me with questions, not just to make an appointment.
What should a new client know about working with you?
I've been told I'm easy to talk to and make people feel comfortable, even discussing hard things.
My goal is to make sessions feel like a Good Chat as opposed to stuffy and overly clinical.
What is your typical process for working with clients?
Initially, I like to hear what the catalyst was for the client seeking therapy. Then we move on to some basic "information gathering" like what they do for a living, family of origin info, currently job and living situation and most pressing stressors.
Is this doctor in your insurance network?
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In-network insurances
Veronica Heitz, LCPC, CADC has +32 in-network plans.
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $175 for 60 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
I work primarily with BCBS PPO of Illinois. I will file claims on your behalf and keep you posted on any issues with the claims processing. I collect copays/payments in 1-2 days post session, not to exceed one week. If a client is self-pay, I collect payment in the same way and provide a superbill for the client to submit to their insurance company outside of BCBS for partial reimbursement. I do expect clients to verify their own coverage/benefits.
Education and background
Practice names
Education and training
- Saint Xavier University, Master's in Community Counseling
NPI number
1225380363
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.87
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
23 reviews
Most relevant
I've been working with Veronica for almost 3 years, she's helped me through some of the most difficult conflicts of my life
More than 1 year agoTR
Veronica was very responsive from my initial reach out and fit me in right away. She took the time to understand my goals in therapy and provides insightful feedback. I feel as though I have made significant progress in the few months of my weekly sessions!
More than 1 year agoMM
Veronica is an excellent therapist who takes time to listen intently, utilizing analysis and intuition to guide towards healing. I would highly recommend Veronica for counseling.
More than 1 year agoLV
I’m so glad I reached out to Veronica when I came across her profile. Since starting sessions in October, it has been such a great experience. She’s a strong communicator, brings valuable insights, and offers a fresh perspective that has truly helped me. Our sessions are not only informative and helpful but also something I genuinely look forward to each week. If you’re looking for a therapist who is supportive, engaging, and insightful, I couldn’t recommend her enough!
More than 1 year agoRS
Super lucky to have stumbled upon Veronica in my search for a new therapist! From the very start, she’s been engaged, communicative, and has made me feel comfortable. She does her job authentically and is honest and helpful, without judgement. She’s also the perfect balance of super funny and personable while maintaining professionalism. I definitely recommend her.
More than 1 year agoNC
I have been working with Veronica through a pretty pivotal life transition and it has been truly healing. She is as funny as she is insightful and I can't recommend working with her enough!
More than 1 year agoLN
Veronica has been an incredible support for me for over a decade. She has helped me navigate significant life challenges, from coming out to my immigrant family to managing the stress of law school. She has been instrumental in helping me understand and manage my mental health.
Veronica is compassionate, empathetic, and always willing to work with you to find an appointment time that works best. Her support has been invaluable on my journey, and she consistently challenges me to strive for a better version of myself. She's not afraid to keep it real, which I appreciate!
More than 1 year agoDV
Veronica is terrific. She goes above and beyond and hits multiple aspects of life and the obstacles it brings. From parenting advice to working on my addiction problems to relationship advice to work issues -- you name it. She's extremely personable, relatable, friendly, and always understanding.
I have worked with Veronica for about three years now. She has done so much for me. She is always accommodating, even when I'm difficult. I really appreciate her and enjoy the relationship we have created. I highly recommend her.
More than 1 year agoJO
I have been meeting with Veronica for over a year. She has guided me towards beneficial insights that have increased my ability to self advocate and improve my life. She has nurtured an environment that is specifically designed to make me comfortable, relaxed and open. Communicating with her has helped me improve my communication with others.
More than 1 year agoTS
I’ve been seeing my therapist, Veronica, for four years, and she has completely transformed my life. Her compassionate, insightful approach has helped me work through deep-rooted challenges and turned my life around. She listens carefully, offers personalized guidance, and creates a safe space for growth and healing. Veronica’s unique ability to challenge me while supporting my pace has built my confidence and resilience. Thanks to her, I feel more grounded, empowered, and ready for life’s challenges. If you’re seeking a life-changing therapist, Veronica is the best!!!
More than 1 year agoAC
I've been a patient since 2019. I found Veronica through my insurance provider and I am glad that I made the call. Veronica has helped me navigate life through a rocky divorce and now post divorce + single parenting. She is down to earth, empathetic, and relatable. Veronica's expertise and compassion have made a significant impact in my life and I am not sure how I would have navigated through without her help. I couldn't recommend her enough!
More than 1 year agoMR
In all my visits with Veronica I have encountered a safe space where I can be myself, open and honest without that nagging feeling that I’m being judged.
Veronica ca challenges me to dig deep and do some self evaluation in order to move forward. When a painful topic arises and I am not ready to process it I do not feel forced to do so. We shelf it and return to it at a later time.
Due to the safe space, person centered focus, and not feeling pressure to address issues prematurely is the reason why I continue to see Veronica.
What can I say she’s the best. She becomes your number one fan, cheerleader, and coach. I highly recommend Veronica if you are looking for someone that is not stuffy, is down to earth, and genuinely cares.
More than 1 year agoMD
Veronica is an amazing therapist! I’ve come quite a long way working with her. She’s very easy to talk to and has helped me work through many things in life. She is very knowledgeable in many fields and I would highly recommend her to others.
More than 1 year agoGO
I've been seeing Veronica for several years and I'd describe her style of therapy as relaxed and approachable in a way that makes therapy less daunting and more digestible. She's helped me recognize and retrain negative thought patterns, better manage anxiety and depressive episodes, and identify my passions to explore a career change. I highly recommend!
More than 1 year agoLF
Veronica has been in my corner as my therapist for years. When the going gets tough, she has helped me gain perspective to navigate through challenges. This helps push me towards my best place when life seems to be imploding around me. When life is going better, we’ve been able to pivot and drive into advancing the good. Having an objective third party to lean on during complex emotional situations is so important to me - I’m very grateful for her guidance.
More than 1 year agoMT
I have been seeing Veronica for a few years now and she has been instrumental in many of the positive changes in my life, as well as a steady support through some difficult times. She helped me believe in myself enough to make a career change that I had been putting off, and for that I am especially grateful. I always look forward to our sessions, and Veronica always meets me where I'm at in terms of mood and the subject of our sessions. 10/10 would recommend!!
More than 1 year agoCB
I started seeing Veronica in 2018 because I was going through a very difficult time (divorce) and she was immediately helpful from the first session. It’s now been over 6 years and I still see her on a regular basis. She has been incredibly helpful at navigating countless life situations and challenges. She handles sessions with empathy and no judgment, while providing professional advice in a way that is easy to understand and implement. I leave every session with a fresh perspective and better off than before. I would highly recommend talking to Veronica if you are looking for a therapist!
More than 1 year agoNJ
Veronica is excellent! I have been working with her for multiple years and have achieved many of my goals due to her skillful insight and kindness. From the start, I have felt safe and find that her approach of meeting her clients where they are works great for me. I have never felt like she uses a template approach or is judgemental. I would highly recommend Veronica!
More than 1 year agoLM
I’ve been seeing Veronica for a few months now and I think I’ve finally found my therapist match. I plan on continuing with her :)
More than 1 year agoKS
I've been working with Veronica for over a decade. Originally, our work together was to address critical path items in my personal and professional life. Now, we're on more of a maintenance routine but I find our work together now every bit as important as our first session. Veronica is kind, compassionate, an excellent listener, has a great sense of humor but make no mistake, she will make you do the work you need to do to get to the other side of your issues. She holds you accountable. If you want someone who looks at the totality of your world and looks at you as a whole person to address your challenges in life and helps with solutions - Veronica is your person. She's a criticial part of my health team.
More than 1 year agoCA
Veronica has helped me a ton with mental health for about a year. She provides helpful suggesstions for healthy coping. I leave our sessions feeling positive.
More than 1 year agoMC
More than 1 year agoSK
December 3, 2024Lisa V.Verified patientVideo visit
How soon can I make an appointment with Veronica Heitz?
Generally, Veronica Heitz has appointments available on Zocdoc within 1 week. You can see Veronica Heitz's earliest availability on Zocdoc and make an appointment online.
Is Veronica Heitz accepting new patients?
Veronica Heitz generally accepts new patients on Zocdoc. You can see Veronica Heitz's earliest availability on Zocdoc and schedule an appointment online.
Does Veronica Heitz accept my insurance?
Choose your insurance plan to verify if Veronica Heitz is in-network.
Can I make an appointment with Veronica Heitz online?
Yes, you can make an appointment online with Veronica Heitz using Zocdoc. It’s simple, secure, and free.
What practice does Veronica Heitz work with?
Veronica Heitz works with Good Chat Therapy.
What are common reasons for patients to see Veronica Heitz?
Veronica Heitz frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Veronica Heitz on their profile.
What languages does Veronica Heitz speak?
Veronica Heitz speaks English and Serbo-Croatian.
How do patients rate Veronica Heitz in reviews?
23 patients have reviewed Veronica Heitz. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.87/5 rating for wait time. You can read individual reviews and ratings on their profile.