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Availability last updated 04/10/2026
Availability last updated 04/10/2026
Family Psychiatric & Mental Health Nurse Practitioner (Virtual)
5.00
·6 reviews
- Jul 18, 2024 by Miranda W.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Welcome to Stronger Minds Mental Health and Wellness, LLC. My name is Sarah, and I am both a Psychiatric Nurse Practitioner and a Licensed Professional Clinical Counselor. This means I take a unique approach to symptom and medication management, treating the whole person. I understand that sometimes...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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My name is Kaitlin Pohlman and I am a mental health therapist with experience supporting children, teens, and adults both young and older since 2018. I earned my bachelors degree at Bowling Green State University and my masters in social work at Walden University. I help clients work through anxiety...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello Im Jasmin. My journey as a therapist began as a client many years ago. As a client I experienced the benefits of therapy and learned that having the right therapist can save lives. I support my clients by providing a therapeutic environment in which awareness and growth are encouraged so that ...Click to read more
Psychotherapist (Virtual)
5.00
·6 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Are you looking for a safe and interactive environment to feel heard and validated? Christina Huster is a Licensed Independent Social Worker (LISW-S) with credentials to supervise clinicians working toward their independent license in Ohio. She specializes in empowering clients through therapy by p...Click to read more
Psychotherapist (Virtual)
5.00
·11 reviews
- Mar 18, 2025 by Weston W.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Are you tired of going to counselors who don't listen? I am a good listener and allow clients to process their feelings in a safe space. It is my goal that my clients feel comfortable and safe because this is where you will make the most progress toward your goals. I come into each session with no j...Click to read more
Family Psychiatric & Mental Health Nurse Practitioner (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · 14 years of experience · Offers video visits ·
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My name is Dr. LaTonya Carroll, DNP, PMHNP-PC, FNP-C, CPNP-PC, a Psychiatric, Family, and Pediatric Nurse Practitioner, who brings a wealth of experience and passion to our Behavioral Health Medication Management Services. With a career spanning 16 years, Dr. Carroll, DNP is dedicated to providing y...Click to read more
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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As a highly qualified therapist, I hold two master's degrees in Social Work and Education in the Foundations of Behavioral Analysis, equipping me with a deep understanding of the complexities of human behavior and mental health. My commitment to your well-being is grounded in a trauma-informed appro...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello! My name is Natalie Grabowski. I am a Licensed Professional Clinical Counselor. I earned my Master's in Clinical Mental Health Counseling from John Carroll University and my Bachelor's of Arts in Psychology from Cleveland State University, both located in Ohio. I have been in the helping profe...Click to read more
Psychotherapist (Virtual)
4.67
·3 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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It is with much admiration and respect that I engage with clients in their journey to wellness. As a therapist, I have always believed in the strength of the individual to heal. I hold a Master’s degree in Mental Health Counseling from Kent State University and have a depth of knowledge and years of...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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"Therapy is nothing but an education in yourself; an opportunity to elevate the way you live your life. I'd recommend therapy to anyone, not just someone who lives with mental illness.? - Shaheen Bhatt, I've Never Been (Un)happier Hello, I'm Bobbi, and my goal is to make therapy less scary. I off...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Deciding to seek support through counseling takes courage, and the process of finding the right therapist can be intimidating. Building a trusting relationship with a therapist can take time and I understand how difficult it can be to be vulnerable. My approach is traumainformed, strengthsbased, a...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello and welcome to my profile! If you are looking for a professional who's experienced, helpful, casual, and effective, I am yours to consider! I am here to help facilitate further guidance and insight into your challenges and hurdles towards further strength and independence. I help the everyday ...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello there! I am an LPCC, a licensed professional clinical counselor in Ohio. I received my Master's in Counseling from Cincinnati Christian University in 2007 and have been practicing for the last 17 years. I have experience in schools, hospitals, private practice, and community mental health. My ...Click to read more
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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I am an experienced Licensed Professional Clinical Counselor who has worked with a wide variety of individuals and groups. I hold a Master of Education in Clinical Mental Health Counseling from Youngstown State University and a Bachelor’s degree from Geneva College. My focus is to provide individual...Click to read more
Psychotherapist (Virtual)
4.83
·6 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Excellent wait time ·
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Hello, my name is Patricia, and I have been a mental health counselor since 2013. I have had the privilege of working in several different agencies, including traditional outpatient and telehealth settings, serving a diverse range of individuals and families. My journey began at Baldwin Wallace Univ...Click to read more
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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Abby primarily works with clients ages 16 and above to address issues such as anxiety, depression, mood disorders, life stressors, and trauma-related concerns. She holds a Master's in Clinical Mental Health Counseling from Thomas University. Abby works collaboratively with clients, meeting them wher...Click to read more
Psychotherapist (Virtual)
4.96
·27 reviews
She is a great listener and really works with you to help! - Jan 13, 2025 by Amanda S.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Hi, I'm Sarah, an Ohio licensed counselor since 2014 with a Master's in Mental Health Counseling and a Bachelor's degree from Youngstown State University. I want to help you understand the challenges that brought you here and find solutions that really work for you. Everyone deserves a counselor who...Click to read more
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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Hi! I am a Licensed Independent Social Worker based in Ohio. I received my Masters from The Ohio State University and have been practicing for 11 years. I believe my purpose is to walk with people as they work through past traumas, depression, and anxiety. I also work with adults struggling with lif...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello. My name is Dave Rudler, LISW-S. I have worked with a variety of clients in many different environments. I earned my Master's in Clinical Social Work from Cleveland State University in 1999 and began my career as a clinical social worker in 2001.Click to read more
Psychotherapist (Virtual)
4.86
·7 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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My name is Jamie Matthews, and I have been working as a counselor since 2007. I truly enjoy helping people reach their treatment goals. I believe counseling is about change and that people can change any behavior that is not working in their lives. I earned my Master's in Mental Health Counseling fr...Click to read more
Psychotherapist (Virtual)
5.00
·3 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hi! I am a Licensed Independent Social Worker (LISW) based in Ohio. I received my Master's in Social Work from Louisiana State University and have experience working in a variety of settings including community mental health, day treatment, crisis counseling, and private practice. I help clients str...Click to read more
Psychotherapist (Virtual)
5.00
·2 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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Welcome! I'm Crystal. I'm so glad you're here. I am a Licensed Independent Social Worker based in Ohio. I received my Master's degree from The Ohio State University. In my 14 years of clinical experience, I have worked with individuals with a wide range of mental health concerns and psychosocial iss...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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My focus is on you as a person. A personcentered approach is the perspective from which I come in order to walk with you through growth and healing. You are free to talk about anything in the safety of our therapeutic relationship. Together we will develop a plan which will guide you to the path of ...Click to read more
Psychotherapist (Virtual)
4.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hi! I'm Andrea. I am a Licensed Independent Social Worker (LISW-S) and Licensed Independent Chemical Dependency Counselor (LICDC) based in Ohio. I am licensed to treat both mental health and substance use disorders. I have been working with substance use disorders for eight years and mental health f...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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I believe self-care should be a priority for everyone. Self-care can include setting limits for yourself or identifying strategies to manage your stress. It can ultimately lead to living your best life. I earned my Master's Degree in Social Work from The University of Toledo in 2007 and am independe...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hi! I'm Charlotte and I am an independently licensed social worker in the state of Ohio. I have a background in yoga and meditation, and I enjoy bringing these modalities into the therapy room. My hobbies include anything outdoors- hiking, camping, running, biking, etc. I find a lot of inspiration f...Click to read more
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
5.00
·11 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hello! I'm Temi. Do you experience mood swings, depression, or anxiety that interfere with your daily and work life? Have you lost interest in activities you once enjoyed, or do you feel anxious in every situation? Mood disorders present in many forms and require treatment! I am a dual board-ce...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello, my name is ROBB Johnson, and I am a Licensed Independent Social Worker-Supervisor (LISW-S) practicing therapy in Ohio. I hold a Master’s in Social Work from Indiana University. I specialize in working with individuals dealing with a range of mental health challenges. With expertise in address...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello! I'm a Licensed Independent Social Worker (LISW-S) practicing in Ohio. I help people who struggle with the same issues I have dealt with for years-anxiety, depression, and coping skills-to achieve the life they deserve, free of anxious and depressive thoughts. I understand how disruptive intru...Click to read more
Psychologist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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My strength is establishing a solid therapeutic relationship! The key is trust and empathy. However, any codependency is continuously monitored. I personally experienced a medical crisis when I was in high school. Because of this, I feel a personal responsibility to put the pieces together I ordered...Click to read more
Psychotherapist (Virtual)
4.86
·14 reviews
Julia was very professional, understanding and easy to talk to.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Excellent wait time ·
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Hello and welcome! I am a Licensed Professional Clinical Counselor and Certified Clinical Trauma Specialist in Ohio and South Carolina with over 23 years of therapeutic experience and education in the mental health field. I earned my Master’s in Mental Health Counseling from Capella University Campu...Click to read more
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
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As marriage and family therapist, I help adults who are looking to strengthen their connections, increase their intimacy, and improve their communication with others. It is common to get stuck in patterns that don’t serve us and as a therapist trained in relational and systemic therapy, I help peopl...Click to read more
Psychotherapist (Virtual)
4.86
·7 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hello! I am a Licensed Independent Social Worker in Ohio with 24 years of experience. My professional background is diverse, having worked in medical settings, a college counseling center, private practice, overseas with new US families arriving in the country, and in schools. I believe that my clie...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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I serve the young adult population, ages 18 to 35. This is a critical time in life where our decisions today affect our future for years to come. This age group is often overlooked, partly because society says you should be having "the time of your life." The reality is that young adulthood can be t...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Expertise in developmental disabilities ·
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Throughout my life, I have experienced many challenges that inspired me to start a private practice dedicated to helping others regain their personal power. I understand how struggles can deeply affect a person, and with the skills I have acquired over thirty years of work, including a Master's in S...Click to read more
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
5.00
·3 reviews
- Apr 16, 2024 by Khadijah A.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Nne graduated from Ohio State University with a Doctor of Nursing Practice (DNP) degree. She is board-certified by the American Nurses Credentialing Center in psychiatry and is a certified Clinical Nurse Leader. With over eighteen years of healthcare experience, Nne has worked as a critical and acut...Click to read more
Family Psychiatric & Mental Health Nurse Practitioner (Virtual)
5.00
·4 reviews
Selah was amazing. Listened to my concerns and was very insightful on how best to tackle the issues im facing. Very personable with great communication. Looking forward to working more with her. Highly recommend!! - Nov 28, 2024 by Daniel G.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hello. My name is Selah and I am a dedicated and compassionate Psychiatric Nurse Practitioner with more than 5 years of experience as a mental health provider. During my 21 years in nursing, I have been recognized for my ability to build strong therapeutic relationships with my clients, fostering an...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Feeling stuck, overwhelmed, or unsure where to turn next can be exhausting — you don’t have to navigate it alone. I work with people who are ready to explore their thoughts and feelings, find clarity, and create meaningful change. My approach combines a warm, empathetic presence with practical strat...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hi there, I'm Nawal! Great to meet you! Seeking therapy is a courageous step, and I’m here to meet you with compassion, expertise, and practical tools. I specialize in supporting individuals, couples, and families heal from trauma, rebuild trust, and navigate emotional challenges with clarity and co...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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I’m a clinical relationship expert committed to helping individuals, couples, and families heal from past experiences and build healthier relationships with themselves and others. I focus on addressing ineffective mental, emotional, and behavioral habits, negative thinking patterns and beliefs, and ...Click to read more
Psychotherapist (Virtual)
4.50
·2 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
Read bio
If you're feeling overwhelmed, stretched thin, or unsure of who you are outside of all the roles that you carry- you're not alone. Whether you are navigating the challenges of motherhood, adjusting to life transitions, or simply longing for a space to breathe and reconnect with yourself, I'm here to...Click to read more
Psychotherapist (Virtual)
5.00
·6 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Nikki is a neurobehavioral clinician who works with childhood and adult trauma, neuro-developmental and neuro-cognitive disorders, family issues, and children and adults with chronic illnesses. Nikki received her bachelor's degree in social work at Lourdes University and completed her master's degre...Click to read more
Psychologist (Virtual)
5.00
·3 reviews
- Feb 29, 2024 by Scott B.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Hi! I'm a Licensed Clinical Psychologist based in Ohio. I earned my doctorate (Psy.D.) from Wright State University's School of Professional Psychology. I have been practicing for 10+ years, primarily working with adolescents and adults.Click to read more
Family Psychiatric & Mental Health Nurse Practitioner (Virtual)
5.00
·14 reviews
Really great listener and easy to talk to. I felt understood and like my experiences and concerns were respected. Plus it was very convenient. I am excited to see her again! - Nov 19, 2024 by Abby O.Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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I provide expertise in mental health medication prescribing and management. I am Doctorally trained, having earned my Doctor of Nursing Practice from Regis College, and completed a rigorous year-long post-graduate residency to further my skills. I am currently serving clients in Ohio. I offer a nonj...Click to read more
Psychotherapist (Virtual)
5.00
·5 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Welcome! I am a Licensed Independent Social Worker based in Ohio. I received my master’s degree from The Ohio State University and have been practicing for three years. I help children, adolescents, young adults, and adults identify current stressors and learn how to better manage difficult situatio...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hi! My name is Tara, and I am the owner of Peace of Mind Counseling Service. I am a licensed professional counselor in Ohio with a Master’s in Counseling from Ohio University and 8 years of clinical experience. Positive mental health is fundamental to living a healthy, well-balanced life. Although t...Click to read more
Psychotherapist (Virtual)
4.89
·9 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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Hey there! :) I'm a Licensed Independent Social Worker with Supervisory distinction (LISW-S) based in central Ohio. I received my Master's in Social Work from The Ohio State University and have been practicing for a decade. I began my career working as a trauma therapist for children in Treatment Fo...Click to read more
Psychotherapist (Virtual)
4.92
·13 reviews
She was absolutely amazing! So nice and comforting and really asked the tough questions you don’t think about! I cannot wait to see how much she can help me with! She is so warm and inviting and made sure we used all the time we had to get to know me best! I ramble a bit but she didn’t over talk me ...Click to read more
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
I'm so excited to connect with you! My name is Erica Richley-Duda. I'm a Licensed Professional Clinical Counselor in Ohio with 20 years of experience as a practicing clinician. I've worked with children, adolescents, and adults, gaining extensive experience with school and parenting issues. I've als...Click to read more
Psychotherapist (Virtual)
5.00
·5 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hi, I'm a licensed independent social worker (LISW-S) serving individuals in Ohio. I earned my Master's in Applied Social Science from Case Western Reserve University. With 12 years of experience, I help individuals struggling with addiction, depression, gender identity, and anxiety. I have worked w...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
Read bio
Hello all, my name is Casey! Have you ever found yourself wanting someone to talk to? About anything-stress, anxiety, depression, a new job, relationships? Well, look no further! I am here to help you find solutions to the stresses in your life. I believe in a team approach; you are the expert in ...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
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I have experience helping clients with addictions, LGBTQ-related issues, trauma and abuse, depression, and anxiety. My work focuses on creating affirming spaces where clients can explore their identities and challenges without judgment.Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
Read bio
Greetings! I am both a clinical counselor and licensed social worker in the state of Ohio. I hold a master's degree and a Ph.D. in Counselor Education and Supervision from Liberty University. My work has spanned outpatient clinics, university settings, acute mental health care, and long-term care. M...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits ·
Read bio
Hello, I am Melissa. I am a Licensed Professional Clinical Counselor (LPCC), also known as a therapist, in Ohio. I have been licensed since 2011, serving a variety of people and ages. I earned my Master’s in Counseling Psychology from Lewis & Clark College. In recent years, I have worked in inpatien...Click to read more
Psychotherapist (Virtual)
5.00
·11 reviews
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I am a licensed clinical social worker with over 10+ years experience. I obtained a Masters in Social Work from The Ohio State University and specialize in cognitive behavioral therapy to treat symptoms of stress, anxiety, depression, low self worth, past trauma and PTSD. Clients will gain new cop...Click to read more
Psychotherapist (Virtual)
Columbus, OH
In-network · Blue Cross Blue Shield of Illinois
Accepting new patients · Offers video visits · Expertise in depression ·
Read bio
I have worked in many areas of mental health and, combined with my life experiences, I bring a very eclectic approach to the therapeutic process, using a variety of modalities from very traditional to contemporary and new age. I am transparent and genuine and will not ask you to utilize techniques t...Click to read more
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15+ years

In the business of finding quality care for patients

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Frequently asked questions

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