As a new patient, I felt the process from start to finish was well-paced and satisfactory. I arrived 20 mins before my appt time, filled out paperwork on a tablet, was taken from the waiting room 10 mins after my appt time, had xrays, and then saw the dr about 5 mins after that. I was in and out in about 45 mins from my appt time. Dr. Raffo was very personable and knowledgeable and suggested the least-invasive treatment. I will definitely see him again for a follow-up appt should my symptoms not improve.