Dermatologists in Orange, CT
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Wow. I never write reviews, but i just had to this time. I can't express how amazed I was by the entire experience. Just blew out of the water most other doctor experiences I had in my life. Here's what I mean 1) Scheduled appointment on Zocdoc the night before (wow!), got an appointment the next day (only downside was that the appointment time had to be shifted later in the day, but receptionist called early to request this, and it was no problem). 2) The receptionist was super friendly, I mean beyond friendly. The kind of person who perks up your whole day! 3) The office is gorgeously decorated and brand new, very clean 4) I waited a very short time (like 10 mins or less) 5) EXTREMELY thorough diagnosis and examination. This doctor is an excellent listener, thinks of all possibilities and goes through them one by one. Orders any tests etc that may be necessary. 6) Very kind and explained all options. 7) Went out of his way to provide extra information (e.g. I am going on a trip soon to a developing country with some local illness risk. Without me even having to ask for it, he printed out a packet of materials on what kinds of preventions I can take to avoid getting sick in that region, and exactly what vaccines I would need for that region. He sat down and explained them to me one by one). 8) Very timely-- provided one of those vaccines (the flu shot) on the spot, no wait, etc.
Gail was very nice, friendly, professional and helpful. The rest of the front office staff were horrible. I felt that I would have been treated better and in a more timely manner had I CALLED to Check-In. They were more concerned with the phone than me standing there at the counter. Then there was also a ‘pizza emergency’. They were extremely unprofessional and just plain rude.
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