What patients are saying
Overall rating
4.83
Average wait time
4.94
Bedside manner
5.00
“My first appointment went really well and she was very attentive and responsive when i gave her my history and basic information. I was seen right on time and the platform she uses for the online appointments was easy to use and the call was crystal clear. She was very kind throughout the appointment and i’m excited to continue working with her!”
Kayla B.November 25, 2025Video visit
“4 sessions so far with Carolyn and i can say I’ve seen improvement in myself in such little time . Love how straightforward and clear she’s excited for this Journey .”
Initials hiddenLess than 1 year agoVideo visit
About Carolyn Valenzuela
Focus areas
Abandonment issues
Emotional Abuse
Integrative Psychotherapy
Boundary Issues
Emotional Disturbance
Intergenerational Trauma
Depression
Family Issues
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Eclectic
Cognitive Behavioral (CBT)
Emotionally Focused
Compassion Focused
Humanistic
Identity
Gender
FemaleSexuality
StraightLanguages spoken
English, Spanish
Getting to know Carolyn Valenzuela
Hi, I'm Carolyn, a licensed therapist based in New York with a private practice dedicated to helping individuals feel more connected, balanced, and empowered. I hold a Master's in Social Work from Adelphi University. My approach is compassionate, respectful, and focused on providing tools that truly work. Using evidence-based models, I'll guide you in understanding how your mind works, helping you heal the wounded and overwhelmed parts of your inner system. Many of my clients share that after just a few sessions, they feel a greater sense of harmony, relief from symptoms, and improved overall functioning.
Booking an appointment is easy through Zocdoc. Once you schedule, you'll receive an email from Headway with simple steps to complete before our first session. After those tasks are done, I'll send you a video link for our appointment.
Please note that I don't prescribe medication or accept Medicaid at this time. I look forward to supporting you on your journey to healing and growth!
What should a new client know about working with you?
Carolyn is a licensed clinical therapist based in New York who offers a warm, client-centered space for adults seeking to reconnect with themselves, heal emotional wounds, and cultivate more balance, clarity, and self-trust in their lives. With a grounded and compassionate style, Carolyn works with individuals navigating anxiety, relationship challenges, emotional burnout, and the long-term effects of trauma. Many of her clients identify as women who have experienced emotional abuse, codependency, or difficult family dynamics that left them feeling unseen, unworthy, or emotionally overextended. She offers a safe, non-judgmental space to explore these patterns and begin building a healthier, more empowered relationship with oneself. Carolyn draws from several evidence-informed approaches, including Internal Family Systems (IFS)-informed therapy, mindfulness-based strategies, trauma-informed psychotherapy, and psychoeducational tools. She helps clients gain a deeper understanding of their emotional responses by exploring the different “parts” of themselves—whether it’s the anxious part that anticipates rejection, the critical voice that demands perfection, or the protector that avoids vulnerability. With curiosity and care, clients can begin to meet these parts with more compassion and learn to respond to life’s challenges from a place of inner clarity. Carolyn has been supporting clients since 2015 and brings years of experience in helping people move through major life transitions, process grief, explore self-worth and identity, and shift out of survival mode. She believes that therapy is a collaborative space where every part of a person’s experience is welcome—even the messy, confused, or overwhelmed parts. Her approach is present-focused and insight-oriented, with a strong emphasis on helping clients slow down, check in with themselves, and begin meeting their own emotional needs.
What is your typical process for working with clients?
In our work together, you can expect a warm, respectful, and supportive space where you feel truly seen and heard. My goal is to help you feel more grounded, connected to yourself, and clear about what you need. Many people come to therapy feeling overwhelmed, stuck, anxious, or unsure of why certain patterns keep repeating in their lives or relationships. Our sessions are a chance to slow down and gently explore what’s going on beneath the surface. You might notice that part of you feels tired and burned out, while another part pushes you to keep going, or maybe there's a part that feels critical or never satisfied. We’ll make space for all of those feelings without judgment. You don’t have to fix everything at once—instead, we’ll move at your pace, helping you grow more curious and compassionate toward yourself. I draw from Internal Family Systems (IFS), a thoughtful, client-centered approach that helps you build a more understanding relationship with your inner world. You don’t need to know anything about it before coming in—it’s really about learning to listen to yourself in a new way. Each session is guided by what’s most important to you—whether that’s navigating a life transition, working through painful emotions, or just trying to feel a little more like yourself again. I also integrate mindfulness and education about how stress and past experiences shape our patterns.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $180 for 60 minutes
Ongoing session: $180 for 53 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
I use Headway for all billing and scheduling. After booking, you’ll get an email to confirm your insurance and complete a few quick steps. You can book through Zocdoc. Let me know if you have any questions!
Education and background
Practice names
Education and training
- Adelphi University, Master's in Social Work
Professional memberships
- National Association of Social Workers
NPI number
1649798711
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.94
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
63 reviews
Most relevant
Had my first intake appt, I felt heard and supported. Overall, it went very well and am looking forward to working with her
June 21, 2023Miranda W.Verified patientVideo visit
Only have had two appointments so far but I feel very comfortable with Caroline and excited to see progress
January 26, 2024Colleen L.Verified patientVideo visit
This was my first appointment, and so far I really liked her. Great listener, great communication, friendly.
October 2, 2023Shannon C.Verified patientVideo visit
Dr. Valenzuela was attentive, friendly and fully explained everything to me she was Great!
January 15, 2024Catherine R.Verified patientVideo visit
Carolyn is such a great listener! I will definitely be continuing my care with her!
June 19, 2023Gina L.Verified patientVideo visit
Kind, direct, knowledgeable, clear about process.
August 23, 2024Julia G.Verified patientVideo visit
My first appointment went really well and she was very attentive and responsive when i gave her my history and basic information. I was seen right on time and the platform she uses for the online appointments was easy to use and the call was crystal clear. She was very kind throughout the appointment and i’m excited to continue working with her!
November 25, 2025Kayla B.Verified patientVideo visit
4 sessions so far with Carolyn and i can say I’ve seen improvement in myself in such little time . Love how straightforward and clear she’s excited for this Journey .
Less than 1 year agoInitials hiddenVideo visit
Carolyn was extremely welcoming and made me feel safe to truly speak about myself. She was engaging and made sure to make me feel comfortable.
July 27, 2025Kristopher R.Verified patientVideo visit
I’ve only had one session with Carolyn so far but she was very warm and kind right from the start. I felt comfortable opening up to her. She’s a great listener.
June 11, 2025Lauren C.Verified patientVideo visit
Only two sessions with Carolyn and they have both been so productive and helpful. Looking forward to continue working towards my goals
February 27, 2025Initials hiddenVideo visit
Great therapist, really thorough
April 7, 2024William S.Verified patientVideo visit
Great! What stood out to me was her straightforwardness, communication skills, time management and organization to make a plan with me.
More than 1 year agoInitials hiddenVideo visit
Excellent therapist and very knowledgeable
More than 1 year agoBW
Carolyn is such an amazing person. Very attentive to details and helped me think outside the box a bit. She always leaves room for my own thoughts and interpretations while we continue to dive into what helps. By far the best therapist I’ve been able to see. Can’t recommended her enough.
More than 1 year agoJR
January 5, 2026Ruth H.Verified patientVideo visit
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September 1, 2025Jacqueline R.Verified patientVideo visit
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July 3, 2025Guillermo H.Verified patientVideo visit
May 22, 2025Nancy L.Verified patientVideo visit
March 31, 2025Emil E.Verified patientVideo visit
March 13, 2025Megan P.Verified patientVideo visit
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November 25, 2024Leeann C.Verified patientVideo visit
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August 15, 2024Shea M.Verified patientVideo visit
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December 1, 2023Imogen H.Verified patientVideo visit
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How soon can I make an appointment with Carolyn Valenzuela?
Generally, Carolyn Valenzuela has appointments available on Zocdoc within 1 week. You can see Carolyn Valenzuela's earliest availability on Zocdoc and make an appointment online.
Is Carolyn Valenzuela accepting new patients?
Carolyn Valenzuela generally accepts new patients on Zocdoc. You can see Carolyn Valenzuela's earliest availability on Zocdoc and schedule an appointment online.
Does Carolyn Valenzuela accept my insurance?
Choose your insurance plan to verify if Carolyn Valenzuela is in-network.
Can I make an appointment with Carolyn Valenzuela online?
Yes, you can make an appointment online with Carolyn Valenzuela using Zocdoc. It’s simple, secure, and free.
What practice does Carolyn Valenzuela work with?
Carolyn Valenzuela works with Remote Therapy New York.
What are common reasons for patients to see Carolyn Valenzuela?
Carolyn Valenzuela frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Carolyn Valenzuela on their profile.
What languages does Carolyn Valenzuela speak?
Carolyn Valenzuela speaks English and Spanish.
How do patients rate Carolyn Valenzuela in reviews?
63 patients have reviewed Carolyn Valenzuela. The overall rating for this doctor is 4.83/5. They have a 5/5 rating for bedside manner and a 4.94/5 rating for wait time. You can read individual reviews and ratings on their profile.