What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Cassandra is absolutely amazing. My sessions with her leave me feeling light and hopeful. She is a great listener and immediately puts me at ease at the beginning of each session. She is the type of provider that I was hoping I would find. I can’t say enough about my experience with her.
”
Shannon D.December 24, 2025Video visit
“The scheduling was really easy and a therapist was very calm, calm and relaxed and made me feel very comfortable right from the beginning”
Shannon D.December 9, 2025Video visit
About Cassandra Poley
Focus areas
Adult Psychotherapy
New Patient Visit
Childhood Trauma
Young Adult Issues
Mood Disorders
Clientele seen
Teenagers (13-17)
Individuals
Young adults (18-24)
Adults (25-64)
Treatment approaches
Trauma Focused
Internal Family Systems (IFS)
Psychodynamic
Gestalt
Person-Centered
Family Systems
Identity
Gender
FemaleFaith
ChristianLanguages spoken
English
Getting to know Cassandra Poley
Building strong therapeutic relationships with clients is essential to me, especially when supporting those with trauma histories. The human experience is complex, and the issues that accompany it are equally multifaceted. In counseling, you might encounter a range of concerns, from a simple need for better organization in daily life to navigating the challenges of an ongoing diagnosis that impacts a person's day-to-day functioning.
Each of my client's journeys requires a tailored approach that acknowledges both the depth and the breadth of unique struggles. By gaining clarity, improving organization, and effectively managing ongoing diagnoses, you often experience a greater sense of stability and control in daily life.
Personally, with the expansive journey of what a client could need in mind, I've expanded my focus to help individuals of diverse ages navigate their unique struggles. What remains central to my approach is a deep, unwavering faith that guides my work.
I hold a Master's degree in Counseling from Cairn University, which has equipped me with the knowledge and skills to provide compassionate, individualized care to each client I serve.
What should a new client know about working with you?
My name is Cassandra (Cassie), and I am part of a private practice named Unpacked. A few other clinicians and I are here on ZocDoc. If you book with me through ZocDoc, all communication will come from "Unpacked Group" through email, where you can access all your information and appointment requests. We will send information for logging into your portal and how to proceed with continuing with appointments.
My academic background has equipped me with the knowledge to support individuals with diverse mental health needs, especially those with trauma histories. Spending time providing counseling to school-aged children with special needs, I have expertise that spans across different age groups. My initial work began with college-aged students during my graduate studies. My current focus is helping both children and adults work through challenges such as trauma, anxiety, depression, and mood disorders.
What is your typical process for working with clients?
My typical process for working with clients involves collaborating closely with you from the very beginning. We start by taking some initial time to establish clear goals, ensuring that we’re aligned on what you hope to achieve. From there, I approach counseling as a journey of discovery, where we explore your thoughts, emotions, and experiences together.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $175 for 60 minutes
Ongoing session: $175 for 60 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
We offer a Superbill for clients who have out of network benefits on their plan. My practice also offers an application for reduced rate in order to be considered for a potential sliding scale adjustment.
If you are planning on using insurance, expect a couple of days lead time for us to verify your plan before we accept your appointment. Don't worry, we will reach out via email and text to let you know we received your request!
Education and background
Practice names
Education and training
- Cairn University, Master's in Counseling
NPI number
1881491785
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
14 reviews
Most relevant
Cassie was awesome! So professional with a great attitude. I am excited about our next session
More than 1 year agoWL
Cassie was great! I would highly recommend her for any of your mental health needs.
More than 1 year agoCG
Cassandra is absolutely amazing. My sessions with her leave me feeling light and hopeful. She is a great listener and immediately puts me at ease at the beginning of each session. She is the type of provider that I was hoping I would find. I can’t say enough about my experience with her.
December 24, 2025Shannon D.Verified patientVideo visit
The scheduling was really easy and a therapist was very calm, calm and relaxed and made me feel very comfortable right from the beginning
December 9, 2025Shannon D.Verified patientVideo visit
Cassidy was wonderful!! She listened to everything I had to say!! She gave positive feedback and was very respectful. I have finally found someone I can really talk to!! I would recommend her to anyone!! Thank you Cassidy!!??
July 23, 2025Jennifer K.Verified patientVideo visit
Cassandra was really helpful for me, and guided me in the right direction. I really appreciated her willingness to go at my pace.
More than 1 year agoBS
Cassie takes her time to understand me and I can tell she is really listening to me. She has helped me work through a lot already. I am looking forward to continuing my time with her. She is the best!
More than 1 year agoGJ
Meeting with Cassandra has been really great for me! I feel like we are making good progress together. She has helped me define my goals and see the next steps. I’m grateful to have found her!
More than 1 year agoAS
I'm happy with Cassandra.
More than 1 year agoRW
Cassandra has been a life safer. I didn't know I could feel better in life, I had given up. I don't feel that way anymore. I would give Cassandra more stars if I could.
More than 1 year agoEL
Cassandra is very friendly, warm, and helpful. I was feeling nervous about therapy but she helped me adjust. I can tell she really cares.
More than 1 year agoVH
Such an amazing listener! Cassandra has been a joy to work with and has helped me make such progress on my mental health journey. I don’t know where I would be without her!
More than 1 year agoSH
Cassie made me feel like therapy was something worth doing! Her easy demeanor, quick wit, and sensible advice were highly appreciated!! I won’t be picking someone else because I have found my person. Thanks Unpacked for finding her!!
More than 1 year agoSK
Less than 1 year agoInitials hiddenVideo visit
How soon can I make an appointment with Cassandra Poley?
Generally, Cassandra Poley has appointments available on Zocdoc within 1 week. You can see Cassandra Poley's earliest availability on Zocdoc and make an appointment online.
Is Cassandra Poley accepting new patients?
Cassandra Poley generally accepts new patients on Zocdoc. You can see Cassandra Poley's earliest availability on Zocdoc and schedule an appointment online.
Does Cassandra Poley accept my insurance?
Choose your insurance plan to verify if Cassandra Poley is in-network.
Can I make an appointment with Cassandra Poley online?
Yes, you can make an appointment online with Cassandra Poley using Zocdoc. It’s simple, secure, and free.
What practice does Cassandra Poley work with?
Cassandra Poley works with Unpacked Group.
What are common reasons for patients to see Cassandra Poley?
Cassandra Poley frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Cassandra Poley on their profile.
What languages does Cassandra Poley speak?
Cassandra Poley speaks English.
How do patients rate Cassandra Poley in reviews?
14 patients have reviewed Cassandra Poley. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.