What patients are saying
Overall rating
4.54
Average wait time
4.80
Bedside manner
5.00
“I felt very comfortable during my appointment. This provider was attentive and understanding. She never made me feel odd or out of place like some of my previous providers. The appointment went smoothly and she explained everything (next steps, other services offered) with professionalism. She was also friendly and answered my questions effectively. Highly recommend!”
Shanea P.November 25, 2025Video visit
About Cherylle Chapman
Focus areas
Adult Psychotherapy
Cognitive Behavioral Therapy (CBT)
Mood Disorders
Anxiety
Crisis Intervention
Suicidal Tendencies
Bipolar Disorder
Depression
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Groups
Seniors (65+)
Treatment approaches
Acceptance and Commitment (ACT)
Motivational Interviewing
Cognitive Behavioral (CBT)
Solution Focused Brief (SFBT)
Dialectical (DBT)
Trauma Focused
Identity
Gender
FemaleLanguages spoken
English
Getting to know Cherylle Chapman
Ms. Cherylle Chapman is an experienced and compassionate psychotherapist at Willow Behavioral Health. She offers virtual counseling services for a range of mental health issues.
With a strong emphasis on creating a safe and non-judgmental environment, Ms. Chapman encourages her patients to express themselves freely. She guides them through their journey to recovery, empowering them to gain better control over their lives.
Ms. Chapman graduated from Pace University with a master's degree and a doctoral degree in mental health counseling. She is committed to staying current with her field's trends and developments, ensuring that her patients receive the most effective therapeutic care possible.
What should a new client know about working with you?
New clients should know that Ms. Chapman offers a warm, supportive, and non judgemental space where they can safely explore thoughts and emotions.
Ms. Chapman prioritizes building a strong therapeutic relationship and tailoring treatment to meet each client’s unique needs and goals. The therapeutic journey with Ms. Chapman will be collaborative, empowering and healing.
What is your typical process for working with clients?
Willow Health provides short term virtual crisis care for individuals in mental health crises. Our team of psychiatrists, therapists, nurse practitioners, and certified peers create personalized care plans, offering 24/7 crisis support during your time in our program.
Our services are short term in nature, lasting up to 12 weeks depending on your needs. This means that at the end of your time with us, we’ll make sure you’re connected to ongoing care and support to continue your recovery outside of Willow Health.
Getting started is simple. You can schedule an initial assessment as soon as today virtually, from the comfort of your home. Your first meeting will last about 90 minutes. You’ll talk with a therapist and a psychiatrist or psychiatric NP who will help design a treatment plan that works for you. Depending on your needs, your care may include medication management, therapy (including specialized support for thoughts of self harm) and care management. Our Crisis Program is structured as a personalized IOP and includes medication management, multiple sessions of therapy per week, and the option to join up to three group therapy sessions per week. All of this is offered alongside individual recovery coaching with a peer specialist, as well as care management to ensure a smooth transition in treatment upon completion of the program.
If this is a life-threatening emergency, please call 911 or the Suicide and Crisis Lifeline at 988.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
More information on payments and coverage
We are out of network with the following insurances. If you have one of these insurances, expect a phone call from our team to verify and discuss options including self pay or sliding scale.
- Anthem BCBS
- Molina Health
- Healthfirst
- MVP
- MetroPlus
We are in network with the following insurances:
- Aetna Commercial
- Aetna Medicare
- Fidelis
- Cigna Commercial
- Cigna Medicare
- UHC Optum Commercial
- Oscar Health
- Traditional Medicare
- New York State Medicaid
- Tricare Select
- Tricare 4U
- UMR
Education and background
Practice names
Education and training
- Pace University, PhD in Mental Health Counseling
- Pace University, Master's in Mental Health Counseling
NPI number
1912612888
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.80
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
13 reviews
Most relevant
Yes I would go back because it helps me with my mental health and stress
August 20, 2025Otis G.Verified patientVideo visit
It was outstanding
February 22, 2026Taramarie V.Verified patientVideo visit
I felt very comfortable during my appointment. This provider was attentive and understanding. She never made me feel odd or out of place like some of my previous providers. The appointment went smoothly and she explained everything (next steps, other services offered) with professionalism. She was also friendly and answered my questions effectively. Highly recommend!
November 25, 2025Shanea P.Verified patientVideo visit
February 13, 2026Victoria M.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
November 12, 2025Maria C.Verified patientVideo visit
November 4, 2025Melody P.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
September 16, 2025Brittney P.Verified patientVideo visit
Less than 1 year agoErica R.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
September 3, 2025zhanara K.Verified patientVideo visit
How soon can I make an appointment with Cherylle Chapman?
Generally, Cherylle Chapman has appointments available on Zocdoc within 1 week. You can see Cherylle Chapman's earliest availability on Zocdoc and make an appointment online.
Is Cherylle Chapman accepting new patients?
Cherylle Chapman generally accepts new patients on Zocdoc. You can see Cherylle Chapman's earliest availability on Zocdoc and schedule an appointment online.
Does Cherylle Chapman accept my insurance?
Choose your insurance plan to verify if Cherylle Chapman is in-network.
Can I make an appointment with Cherylle Chapman online?
Yes, you can make an appointment online with Cherylle Chapman using Zocdoc. It’s simple, secure, and free.
What practice does Cherylle Chapman work with?
Cherylle Chapman works with Willow Behavioral Health.
What are common reasons for patients to see Cherylle Chapman?
Cherylle Chapman frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Cherylle Chapman on their profile.
What languages does Cherylle Chapman speak?
Cherylle Chapman speaks English.
How do patients rate Cherylle Chapman in reviews?
13 patients have reviewed Cherylle Chapman. The overall rating for this doctor is 4.54/5. They have a 5/5 rating for bedside manner and a 4.8/5 rating for wait time. You can read individual reviews and ratings on their profile.