What patients are saying
Overall rating
4.81
Average wait time
4.90
Bedside manner
4.85
“As others have stated, Crystal is straightforward and leaves no room for you to question your own worth. I was impressed by her certainty and confidence that we can all grow as people. As a latine person, I really identified and appreciated with this direct approach.”
Initials hiddenLess than 1 month agoVideo visit
“Crystal shares her insight in a non judgmental way and is good at keeping me accountable without being rude or making me feel bad. She is incredibly receptive and kind and is willing to really talk through anything I may even disagree with her on.”
More than 1 year ago
About Crystal Soto
Focus areas
Depression
Mood Disorders
Relationship Struggles
Clientele seen
Young adults (18-24)
Families
Adults (25-64)
Individuals
Treatment approaches
Cognitive Behavioral (CBT)
Motivational Interviewing
Solution Focused Brief (SFBT)
Identity
Gender
FemaleEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Crystal Soto
I am a bilingual and bicultural Licensed Certified Social Worker who received her Master's in Social Work from Boston College. I provide effective, transformative, and lasting life changes for children, adults, and families. I have worked with individuals struggling with depression, anxiety, stress disorders, adjustment issues, relationship challenges, trauma, and mood disorders. I am passionate about creating a counseling environment that fosters respect, safety, trust, and honesty, while tailoring each session to meet the unique needs of my clients.
What should a new client know about working with you?
We all go through unpredicted changes in life. Crystal is confident that she would be able to support you on your journey to gain new perspectives and techniques that allow you to cope with whatever you may be struggling with. If you are ready to do the work, schedule an appointment with her today!
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.
Education and background
Practice names
Education and training
- Boston College, Master's in Social Work
NPI number
1376203869
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.90
Bedside manner
4.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
42 reviews
Most relevant
crystal is very helpful in helping me try to be my best self. Thank you so much
February 2, 2024Lesley G.Verified patientVideo visit
As others have stated, Crystal is straightforward and leaves no room for you to question your own worth. I was impressed by her certainty and confidence that we can all grow as people. As a latine person, I really identified and appreciated with this direct approach.
Less than 1 month agoInitials hiddenVideo visit
Crystal shares her insight in a non judgmental way and is good at keeping me accountable without being rude or making me feel bad. She is incredibly receptive and kind and is willing to really talk through anything I may even disagree with her on.
More than 1 year agoInitials hiddenSource: Partner
Crystal is great. She has helped me process many aspects in our sessions. She is warm and friendly but hold me accountable for my actions and thought processes.
More than 1 year agoInitials hiddenSource: Partner
Crystal was great! She listened to my concerns & gave me insightful feedback that I have been needing. She asked alot of questions to get to know me & my current situation. This was my first time having a therapist via video & it turned out better than I had expected. I highly recommend Crystal.
February 15, 2024Julie C.Verified patientVideo visit
Crystal was on time and ready to go! This was my first ever therapy appointment and she made me feel very comfortable. She is a great listener and asks great follow up questions to help articulate your thoughts. She took the time to get to the bottom of things, relate to them, and provide sound reasoning. I left my session with amazing advice to follow and with my head a bit more clear! I would 100% recommend Crystal to anyone.
January 29, 2024Emilie K.Verified patientVideo visit
It was fantastic! Crystal was responsive and very down to earth. I enjoyed speaking with her and can't wait to learn more about her methods!
January 24, 2024Douglas S.Verified patientVideo visit
Crystal is great with focusing the session. She is direct and empowering, while staying a focused listener to best understand her client.
More than 1 year agoInitials hiddenSource: Partner
Crystal was very great at listening and offered really great feedback. on the first appointment she helped me formulate a plan for improvement with subjects I was struggling with. I really enjoyed her therapy style!
January 10, 2024Ruby S.Verified patientVideo visit
February 13, 2026Brandon S.Verified patientVideo visit
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November 4, 2025Initials hiddenVideo visit
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February 4, 2025Roberta P.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
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July 22, 2024Amanda A.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
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March 24, 2024Nolan C.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
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More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenVideo visit
January 27, 2024Fabiola B.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
January 12, 2024Anna C.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenVideo visit
November 3, 2023Julia C.Verified patientVideo visit
How soon can I make an appointment with Crystal Soto?
Generally, Crystal Soto has appointments available on Zocdoc within 1 week. You can see Crystal Soto's earliest availability on Zocdoc and make an appointment online.
Is Crystal Soto accepting new patients?
Crystal Soto generally accepts new patients on Zocdoc. You can see Crystal Soto's earliest availability on Zocdoc and schedule an appointment online.
Does Crystal Soto accept my insurance?
Choose your insurance plan to verify if Crystal Soto is in-network.
Can I make an appointment with Crystal Soto online?
Yes, you can make an appointment online with Crystal Soto using Zocdoc. It’s simple, secure, and free.
What practice does Crystal Soto work with?
Crystal Soto works with Grow Therapy.
What are common reasons for patients to see Crystal Soto?
Crystal Soto frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Crystal Soto on their profile.
What languages does Crystal Soto speak?
Crystal Soto speaks English and Spanish.
How do patients rate Crystal Soto in reviews?
42 patients have reviewed Crystal Soto. The overall rating for this doctor is 4.81/5. They have a 4.85/5 rating for bedside manner and a 4.9/5 rating for wait time. You can read individual reviews and ratings on their profile.