Heather Arnold, LCSW, NY | Psychotherapist

What patients are saying

Overall rating

4.81

Average wait time

4.74

Bedside manner

4.95

“I was very worried about starting therapy again with a new provider, but Heather blew me away! A lot of things I said had her giggling and agreeing with me. She was easy to talk with, and honestly, she made me feel like we were friends chit chatting and catching up. I felt heard, validated, comfortable, in a safe space, and uplifted in knowing my choice with her was right as she has experienced a big part of why I wanted to start therapy again, too. ”

Jessica W.July 24, 2025Video visit

“She was warm and understanding She validated my feelings and affirmed me She made me feel understood and was a great listener looking forward to talking with her again”

Annette P.October 20, 2023

About Heather Arnold

Focus areas

Adjustment Disorder

Depression

Bereavement / Grief Counseling

Person-Centered Therapy

Childhood Trauma

Clientele seen

Teenagers (13-17)

Seniors (65+)

Young adults (18-24)

Individuals

Adults (25-64)

Treatment approaches

Acceptance and Commitment (ACT)

Interpersonal

Cognitive Behavioral (CBT)

Motivational Interviewing

Emotionally Focused

Narrative

Identity

Gender

Female

Sexuality

Straight

Languages spoken

English

Getting to know Heather Arnold

Heather Arnold, LCSW, is a therapist who is passionate about supporting people through some of life’s most difficult and meaningful experiences, including grief, loss, trauma, and major life transitions. She strives to create a space where clients feel safe, understood, and able to be themselves without judgment. Heather’s goal is to meet clients where they are and walk alongside them as they navigate whatever they may be going through. Heather works with children, teens, and adults, with a strong focus on helping individuals experiencing grief and loss, trauma, anxiety, depression, life transitions, and postpartum concerns. She also has training in postpartum mental health and understands how overwhelming that season of life can feel. Whether a client feels stuck, overwhelmed, or uncertain about what comes next, Heather works collaboratively with them to better understand their experiences and identify ways to move forward.

What should a new client know about working with you?

Heather utilizes a combination of approaches, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), mindfulness, and solution-focused therapy. In her work with clients, she explores patterns in thoughts and emotions, helps build coping skills, and supports individuals in developing practical tools they can use in their everyday lives. Her approach is collaborative and approachable, ensuring therapy feels relevant and meaningful for each person.

What is your typical process for working with clients?

Heather earned her Master’s degree in Social Work and became a certified grief therapist in 2020. She has worked in a variety of clinical settings, including a residential facility with at-risk youth, a county mental health clinic, and private practice. In addition to her individual work with clients, Heather leads and facilitates therapy groups and supports the development of group programs, helping create opportunities for individuals to heal within a supportive community. Clients often describe Heather as warm, honest, and easy to talk to. She believes therapy should be a space where individuals feel supported, respected, and able to move at their own pace, while also being gently encouraged toward growth. Whether someone is working through grief, processing past experiences, or trying to make sense of where they are in life, Heather is committed to providing guidance and support every step of the way.

Is this doctor in your insurance network?

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In-network insurances

Aetna

Cigna

UnitedHealthcare

UnitedHealthcare Oxford

200+ more in-network plans

Out-of-pocket fees and assistance

Initial session: $150 for 60 minutes

Ongoing session: $110 for 60 minutes

Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork

Popular visit reasons

Anxiety Disorder

Depression

New Patient Visit

Prolonged Grief Disorder (PGD)

Psychotherapy

Psychotherapy Intake / Initial Visit

Sleep Problems

Women's Mental Health Issues

Anxiety Disorder

Depression

New Patient Visit

Prolonged Grief Disorder (PGD)

Education and background

Practice names

Metro Psychotherapy & Counseling

Education and training

Simmons University, Master's in Clinical Social Work

NPI number

1760081012

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.81

Wait time

4.74

Bedside manner

4.95

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

27 reviews

Most relevant

I had a beatuiful therapy session with Ms. Arnold. I look forward to progress and growth.

More than 1 year agoBJ

Great attitude and extremely comforting. Awesome person to talk to and genuinely cares.

More than 1 year agoPM

Very good listener Can’t wait for our next session as a couple

August 29, 2023Drita C.Verified patient

I was very worried about starting therapy again with a new provider, but Heather blew me away! A lot of things I said had her giggling and agreeing with me. She was easy to talk with, and honestly, she made me feel like we were friends chit chatting and catching up. I felt heard, validated, comfortable, in a safe space, and uplifted in knowing my choice with her was right as she has experienced a big part of why I wanted to start therapy again, too.

July 24, 2025Jessica W.Verified patientVideo visit

She was warm and understanding She validated my feelings and affirmed me She made me feel understood and was a great listener looking forward to talking with her again

October 20, 2023Annette P.Verified patient

I made the appointment with therapist Heather Arnold, she was punctual, professional, great listener, I was happy after my visit, I can’t wait to ho back to my next appointment. It was the first time with a therapist and Ms Arnold made it seemed like I was a long time patient. I felt very comfortable. I would say don’t hesisate to make am appoinment it really helps.

January 24, 2023Celestina R.Verified patient

I enjoy my session I felt I had a voice

December 23, 2022Robin G.Verified patient

For my first time using this App. I really felt I made the right choice with the doctor I saw. She was very helpful and listened to me. I definitely recommend.

December 22, 2022Shakema C.Verified patient

My visit with Heather went really well. She created a comfortable virtual environment and allowed me to express my thoughts without judgment. Her feedback was well-informed and helped me throughout my appointments. The worksheets are also helpful and gives me an opportunity to disect my worries. I definitely recommend.

More than 1 year agoSA

August 21, 2025Jiaqi W.Verified patientVideo visit

More than 1 year agoInitials hiddenVideo visit