What patients are saying
Overall rating
4.73
Average wait time
4.62
Bedside manner
4.54
“
I love Heather. She is very optimistic and kind. She is very good at bringing me relief and helping me understand that my fears are more common and normal than I thought.”
ELLess than 3 months ago
“Heather has a warm and welcoming personality. She figured out a unique way to communicate with me that was unexpected and refreshing. I found her at the right time in my bereavement journey.”
MCLess than 3 months ago
About Heather Carlile
Focus areas
Couples Conflict Resolution
Marriage Counseling
Couples Therapy
Family Therapy/ Marriage Therapy
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Cognitive Behavioral (CBT)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Heather Carlile
Heather Carlile is a Licensed Professional Counselor Supervisor with over two decades of experience in outpatient mental health care, professional supervision, and clinician development. Her work focuses on supporting adults navigating anxiety, mood disorders, relational stress, identity transitions, and professional burnout within clearly defined clinical and ethical boundaries.
Heather’s clinical orientation is grounded in evidence-based and evidence-informed practices, including cognitive-behavioral approaches, skills-based interventions, and structured relational work. She emphasizes behavioral change, emotional regulation, and cognitive flexibility as primary therapeutic targets, with treatment plans adapted to client goals, clinical presentation, and documented outcomes.
In addition to clinical practice, Heather provides supervision and consultation for licensed clinicians and interns/associates, with an emphasis on ethical decision-making, scope of practice, documentation standards, and long-term professional sustainability. Her supervisory approach prioritizes clarity of formulation, designed and enforced boundaries, and alignment with licensure and institutional expectations.
Heather has a long-standing interest in the appropriate use of narrative, symbolic, and meaning-oriented frameworks as reflective and educational tools, which she uses only as optional, non-explanatory supports when clinically appropriate and explicitly separated from diagnosis, treatment mechanisms, and clinical authority. These interests are framed as adjunctive perspectives rather than causal models of psychological change.
Heather is committed to clear scope definition, ongoing professional development, and responsible integration of clinical practice with teaching and mentorship. She does not position her work as a replacement for established clinical standards, but as a bounded contribution within the broader behavioral health field.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $280 for 60 minutes
Ongoing session: $190 for 60 minutes
Office location
Heather Carlile, LPC - S also offers online video visits for patients
Education and background
Practice names
Education and training
- Amberton University, Master's in Applied Psychology
NPI number
1992946149
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.73
Wait time
4.62
Bedside manner
4.54
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15 reviews
Most relevant
I love Heather. She is very optimistic and kind. She is very good at bringing me relief and helping me understand that my fears are more common and normal than I thought.
Less than 3 months agoEL
Awesome
Less than 3 months agoWB
Heather has a warm and welcoming personality. She figured out a unique way to communicate with me that was unexpected and refreshing. I found her at the right time in my bereavement journey.
Less than 3 months agoMC
I have enjoyed my visits . They are very helpful, I leave feeling better & more knowledge in my current situations. Heather has been wonderful & kind . Highly recommend.
Less than 6 months agoKE
Heather is a professional, and a fantastic one at that. She has helped myself and family tremendously and has guided us to make life joyful once again.
Less than 1 year agoKristi S.Verified patientVideo visit
The doctor never showed up so they canceled my appointment. I was 20 minutes early for my appointment and 25 minutes after my appointment time they told me she was running late and would be another 30 minutes and I said OK then they proceeded to ask me to reschedule for Monday. No thank you I will find somebody else. if you don’t have enough respect for my time, I don’t have time for your time. ?
April 4, 2025Christopher G.Verified patient
Less than 3 months agoPP
March 10, 2026Piper P.Verified patient
Less than 6 months agoDE
Less than 6 months agoInitials hidden
Less than 1 year agoInitials hiddenVideo visit
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More than 1 year agoNC
How soon can I make an appointment with Heather Carlile?
Generally, Heather Carlile has appointments available on Zocdoc within 1 week. You can see Heather Carlile's earliest availability on Zocdoc and make an appointment online.
Is Heather Carlile accepting new patients?
Heather Carlile generally accepts new patients on Zocdoc. You can see Heather Carlile's earliest availability on Zocdoc and schedule an appointment online.
Does Heather Carlile accept my insurance?
Choose your insurance plan to verify if Heather Carlile is in-network.
Can I make an appointment with Heather Carlile online?
Yes, you can make an appointment online with Heather Carlile using Zocdoc. It’s simple, secure, and free.
What practice does Heather Carlile work with?
Heather Carlile works with New Horizons Center for Healing.
Where is Heather Carlile's office located?
Heather Carlile has 2 office locations in Mckinney, view full addresses on Heather Carlile's profile.
What are common reasons for patients to see Heather Carlile?
Heather Carlile frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Heather Carlile on their profile.
What languages does Heather Carlile speak?
Heather Carlile speaks English.
How do patients rate Heather Carlile in reviews?
15 patients have reviewed Heather Carlile. The overall rating for this doctor is 4.73/5. They have a 4.54/5 rating for bedside manner and a 4.62/5 rating for wait time. You can read individual reviews and ratings on their profile.