What patients are saying
Overall rating
4.94
Average wait time
4.00
Bedside manner
5.00
“Dr. Jenai Hackett, LLC was very friendly as we had our virtual "orientation" with her. She asked questions and introduced herself to make us comfortable. Her personality was very welcoming and her professionalism was comforting. She was thoughtful enough to ask if we preferred an in-person session. I would recommend her to others.”
Cherish F.June 21, 2026Video visit
“Jenai ha? been an amazing professional apart of my mental wellness journey. Each session is different but consistently aligns with my original goal of joining. She shares and educates me on relevant things I'm experiencing, providing me with useful everyday skills. Considerate of our time and proactive with scheduling according to progression of each session. Overall, a kind individual that shows interest in her career by showing up as the professional every time! Grateful to have chosen Jenai.”
Less than 1 year ago
About Jenai Hackett
Focus areas
Anxiety
Stress Management
Depression
Relationship Struggles
Clientele seen
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)
Identity
Gender
FemaleFaith
ChristianEthnicity
Black or African American
Languages spoken
English
Getting to know Jenai Hackett
Meet Jenai Hackett, Your Understanding Partner on the Flight to Mental Wellness
Navigating the Skies of Mental Health:
Embarking on the journey of counseling is thrilling, but the skies are not always clear. I intimately understand the unique challenges that can cloud both your professional and personal horizons. My mission is to be your co-pilot in addressing mental health issues that often go unspoken.
Dual Expertise:
I'm here to offer a helping hand, a listening ear, and a safe space for you to explore your stressors, thoughts, and fears. Your challenges don't have to control you, and together, we'll embark on a journey toward living life to its fullest. Whether you're dealing with transitions, relationship issues, or a general feeling of standing still, our collaborative efforts will equip you with concrete tools and skills to navigate past, present, and future challenges. I comprehend the intricacies that can impact your mental well-being, career, and family dynamics. My counseling experience spans diverse settings, including hospitals, clinics, and schools, enriching my ability to offer holistic support.
I hold a Master of Education in Counselor Education from Georgia State University, which has deepened my understanding and enhanced my skills in providing compassionate, effective care.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.
Education and background
Practice names
Education and training
- Georgia State University, MEd in Counselor Education
NPI number
1538941521
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
16 reviews
Most relevant
Very reassuring and relatable. Made me feel more than comfortable with expressing myself
Less than 1 year agoInitials hiddenSource: Partner
Dr. Jenai Hackett, LLC was very friendly as we had our virtual "orientation" with her. She asked questions and introduced herself to make us comfortable. Her personality was very welcoming and her professionalism was comforting. She was thoughtful enough to ask if we preferred an in-person session. I would recommend her to others.
June 21, 2026Cherish F.Verified patientVideo visit
Jenai ha? been an amazing professional apart of my mental wellness journey. Each session is different but consistently aligns with my original goal of joining. She shares and educates me on relevant things I'm experiencing, providing me with useful everyday skills. Considerate of our time and proactive with scheduling according to progression of each session. Overall, a kind individual that shows interest in her career by showing up as the professional every time! Grateful to have chosen Jenai.
Less than 1 year agoInitials hiddenSource: Partner
I was just like to say thank you so much. You opened my eyes to a lot and I know my next session in the more a couple of sessions that I have with you I will see a difference within myself. Thank you so much and I appreciate you a lot.
Less than 1 year agoInitials hiddenSource: Partner
Jenai challenges my thinking while supporting me through my journey. She is helping me through my transition, and I am so thankful to be working with her!
More than 1 year agoInitials hiddenSource: Partner
Finding Jenai has been a Godsent. I was extremely nervous about this experience and new things that have occurred in my life but she has been extremely resourceful and reassuring. She has helped me realize and begin the journey of accepting several attributes that make me different and helped me initiate the process finding the right tools to help me be the best version of myself. I am committed to the healing journey and grateful for her assistance along the way.
More than 1 year agoInitials hiddenSource: Partner
The humor is there as well but she makes me feel comfortable speaking to her and she lets me ramble at times. She’s the first therapist I have seen that has said okay those aren’t working for you let’s try something more like medication and the change it has made already makes me feel so much better. She listens and helps come up with the best way for me to cope with the anxiety. She is the first therapist out of around 4-5 that I feel has really helped me and still helping me.
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Jenai Hackett?
Generally, Jenai Hackett has appointments available on Zocdoc within 1 week. You can see Jenai Hackett's earliest availability on Zocdoc and make an appointment online.
Is Jenai Hackett accepting new patients?
Jenai Hackett generally accepts new patients on Zocdoc. You can see Jenai Hackett's earliest availability on Zocdoc and schedule an appointment online.
Does Jenai Hackett accept my insurance?
Choose your insurance plan to verify if Jenai Hackett is in-network.
Can I make an appointment with Jenai Hackett online?
Yes, you can make an appointment online with Jenai Hackett using Zocdoc. It’s simple, secure, and free.
What practice does Jenai Hackett work with?
Jenai Hackett works with Grow Therapy.
What are common reasons for patients to see Jenai Hackett?
Jenai Hackett frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Jenai Hackett on their profile.
What languages does Jenai Hackett speak?
Jenai Hackett speaks English.
How do patients rate Jenai Hackett in reviews?
16 patients have reviewed Jenai Hackett. The overall rating for this doctor is 4.94/5. They have a 5/5 rating for bedside manner and a 4/5 rating for wait time. You can read individual reviews and ratings on their profile.