What patients are saying
Overall rating
4.94
Average wait time
4.95
Bedside manner
5.00
“Jennifer got many positive reviews and that helped me in choosing her. I have only had one appointment, but Jennifer was kind, seemed knowledgeable and and empathy. She put me at ease.”
Janet S.January 4, 2026Video visit
“Jennifer is a great listener and really makes it feel as though you’re chatting with a friend rather than a professional. She has a lot of great insights and is very supportive of your healing journey. I was new to therapy and she made me feel very welcome. I would highly recommend her!”
Initials hiddenLess than 1 year agoVideo visit
About Jennifer Cross
Focus areas
Anxiety
Women's Issues Therapy
Depression
Men's Mental Health Issues
Clientele seen
Teenagers (13-17)
Seniors (65+)
Groups
Young adults (18-24)
Individuals
Families
Adults (25-64)
Couples
Treatment approaches
Acceptance and Commitment (ACT)
Art Therapy
Adlerian
Attachment-based
Applied Behavioral Analysis
Coaching
Identity
Gender
FemaleEthnicity
White
Languages spoken
English
Getting to know Jennifer Cross
*Note that prior to the first session with the provider, LifeStance requires a credit card on file. LifeStance providers do not accept Medicare or Medicaid insurance. If booking with these, you will be unable to be seen.
Do you want to feel vibrant and alive but find yourself off track and stuck? Do anxiety and depression seem to control your life? Maybe you struggle to communicate with friends or family members, or you face low self-esteem and confidence. Perhaps you feel stuck in your current job and don't know how to move forward. What would it mean to finally be happy with your life and your relationships?
Jennifer M. Cross, MS, LPC, believes that all people hold the keys to creating a life they love. She is committed to guiding you toward clarity and permanent, long-term solutions for success, no matter what life has given you. Together, you will uncover the root causes of your current struggles, and each session will focus on practical solutions to help you start feeling better as soon as possible.
Jennifer is a Licensed Professional Counselor with over 10 years of experience treating anxiety, depression, trauma, personality disorders, eating disorders, marriage and family conflict, substance use issues, couples counseling, and more. She holds a bachelor's degree in Community Health Education from Northern Illinois University and a master's degree in Community Counseling from National Louis University.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
More information on payments and coverage
During the LifeStance onboarding process, we will contact you to collect your payment card information. It’s our policy to collect this information and confirm that it is valid prior to your first appointment so that we can simplify the payment process upon completion of your appointment, especially in the case of a telehealth appointment where the traditional “check-out” process doesn’t occur.
Office location
Jennifer Cross, LPC also offers online video visits for patients
Education and background
Practice names
Education and training
- National Louis University, Master's in Community Counseling
- Northern Illinois University (Bachelor's)
NPI number
1396136982
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.95
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
68 reviews
Most relevant
This is hard to fairly rate as I only had one Appointment. it was a positive experienced.
Less than 6 months agoInitials hiddenVideo visit
Dr. Cross offered a great first appointment. I look forward to working with her.
More than 1 year agoInitials hiddenVideo visit
Very friendly and I genuinely feel like she will be able to help me!
July 25, 2024Kelly S.Verified patientVideo visit
Jennifer got many positive reviews and that helped me in choosing her. I have only had one appointment, but Jennifer was kind, seemed knowledgeable and and empathy. She put me at ease.
January 4, 2026Janet S.Verified patientVideo visit
Jennifer is a great listener and really makes it feel as though you’re chatting with a friend rather than a professional. She has a lot of great insights and is very supportive of your healing journey. I was new to therapy and she made me feel very welcome. I would highly recommend her!
Less than 1 year agoInitials hiddenVideo visit
Really enjoyed my first appointment with Jennifer. She’s a great listener and she was so easy to talk to. I felt completely comfortable talking to her and never felt rushed at all. I’m looking forward to our future sessions.
June 19, 2025Alecia G.Verified patientVideo visit
Great listener, kind and welcoming! Felt very comfortable discussing topics that are causing conflict in the relationship and typically hard to talk about.
February 16, 2025Theresa S.Verified patientVideo visit
Jennifer was a great listener and had good advice. I appreciate her experience, which is evident when you talk with her. I highly recommend her!
February 8, 2025Initials hiddenVideo visit
She's great at listening and figuring out what help you need. You can tell she's in your corner but also has compassion for others in your life as well. She really wants to help. I highly recommend.
January 16, 2025Eric C.Verified patientVideo visit
My first appointment with Jennifer was
January 5, 2024Ryan G.Verified patientVideo visit
I just had my first session with the Jennifer and she was really caring and professional. She was right to the point when asking my situation and backgrounds and she made some specific plans catering to my individual needs. Looking forward to working with her to improve my mental health.
December 30, 2023Jingwen J.Verified patientVideo visit
Hands down a great counselor and truly a blessing to have as part of my care team. She is someone I have been searching for for many years. I strongly recommend her!
August 22, 2023Jennifer W.Verified patientVideo visit
Jennifer was great! This was a first visit for us. She was a great listener and easy to talk to. I never felt rushed or uncomfortable.
March 30, 2023Marie R.Verified patientVideo visit
I have met with my fair share of therapists in my 64 years. Jennifer was different. She was friendly, welcoming, so easy to talk with and for the first time, I actually enjoyed the conversation and held nothing back. I can’t hardly wait for our next meeting. We discussed a plan, and she even gave me some homework after that first visit. I am optimistic and excited to begin working on my mental and physical health with this enthusiastic partner guiding me all the way. Wow!
September 28, 2022Paula B.Verified patientVideo visit
Jennifer is terrific. Has really helped me so much even within a couple weeks and makes me feel comfortable and secure when discussing sensitive topics. I highly recommend!
September 24, 2021Brooke G.Verified patientVideo visit
Jennifer truly shows her emotion, so even though she is neutral she is very comforting. I am looking forward to my next appointment.
September 8, 2021Kristin K.Verified patientVideo visit
I was nervous about what to expect, but Jennifer was friendly and made the experience less stressful. She was able to provide me with positive feedback on our first visit. I have confidence in her professionalism and her approach to working through my problems.
July 2, 2021Katrina B.Verified patient
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December 6, 2024Marie R.Verified patientVideo visit
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October 7, 2022Celina V.Verified patientVideo visit
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How soon can I make an appointment with Jennifer Cross?
Generally, Jennifer Cross has appointments available on Zocdoc within 1 week. You can see Jennifer Cross's earliest availability on Zocdoc and make an appointment online.
Is Jennifer Cross accepting new patients?
Jennifer Cross generally accepts new patients on Zocdoc. You can see Jennifer Cross's earliest availability on Zocdoc and schedule an appointment online.
Does Jennifer Cross accept my insurance?
Choose your insurance plan to verify if Jennifer Cross is in-network.
Can I make an appointment with Jennifer Cross online?
Yes, you can make an appointment online with Jennifer Cross using Zocdoc. It’s simple, secure, and free.
What practice does Jennifer Cross work with?
Jennifer Cross works with LifeStance Health - Illinois.
Where is Jennifer Cross's office located?
Jennifer Cross has 2 office locations in Darien, view full addresses on Jennifer Cross's profile.
What are common reasons for patients to see Jennifer Cross?
Jennifer Cross frequently sees patients for Depression, New Patient Visit, Pain Management Consultation, Psychotherapy, and Psychotherapy Intake / Initial Visit. You can see other visit reasons for Jennifer Cross on their profile.
What languages does Jennifer Cross speak?
Jennifer Cross speaks English.
How do patients rate Jennifer Cross in reviews?
68 patients have reviewed Jennifer Cross. The overall rating for this doctor is 4.94/5. They have a 5/5 rating for bedside manner and a 4.95/5 rating for wait time. You can read individual reviews and ratings on their profile.