What patients are saying
Overall rating
4.96
Average wait time
4.91
Bedside manner
4.95
“He is a great listener and gives thoughtful responses. This has been a helpful first therapy experience. ”
DGMore than 1 year ago
“I would highly recommend him to my friends or anyone in need. He listens, he gives you the time and helps you see life differently and helps you calm yourself”
Lizette G.April 2, 2023Video visit
About Dr. Michael Serrano
Focus areas
Addiction Consultation
Drug Addiction
Anxiety
Low Self Esteem
Depression
Post-Traumatic Stress Disorder (PTSD) Counseling
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Attachment-based
Emotionally Focused
Cognitive Behavioral (CBT)
Interpersonal
Dialectical (DBT)
Intervention
Identity
Gender
MaleSexuality
GayEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Dr. Michael Serrano
**Immediate telehealth (video) sessions available**
Are you suffering from depression, anxiety, or having difficulty dealing with life stressors?
I am a passionate therapist who treats adults with depression and anxiety. As a therapist, I support and guide you throughout your therapy process. We will work together to develop a treatment plan that fits your needs. I use various eclectic approaches, including CBT, DBT, psychodynamic, trauma-informed, humanistic, and culturally centered techniques.
I hold a Master's in Social Work from Hunter College, City University of New York, a PhD in Social Welfare from Yeshiva University, and a Bachelor's degree from Lehman College.
What should a new client know about working with you?
In the first session, you can expect to be heard and listened to, cared for while having the opportunity to identify stressors, coping skills, and figure out ways to help you heal.
What is your typical process for working with clients?
First, I take a holistic approach by looking at different facets of your life that is contributing to your stressors to come up with a tailored treatment plan and interventions that meets your needs. We will come up with 2-3 goals to work on during our work together. The ongoing sessions is your space to discuss anything you would like - this is to meet you where you are.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
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In-network insurances
Aetna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $180 for 60 minutes
Ongoing session: $200 for 45 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
Education and background
Practice names
Education and training
- City University of New York, Hunter College, Master's in Social Work
- Yeshiva University, PhD in Social Welfare
- Lehman College (Bachelor's)
Professional memberships
- National Association of Social Workers
Awards and publications
- Minority Fellowship Program from Council on Social Work Education
NPI number
1285002014
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.91
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
24 reviews
Most relevant
Thorough listener and respectful responses. The first session was informative for both of us for the work ahead.
October 14, 2022Michelle M.Verified patientVideo visit
He is a great listener and gives thoughtful responses. This has been a helpful first therapy experience.
More than 1 year agoDG
Good empathy and listener in the first session. Looking forward to building a relationship over time.
More than 1 year agoJT
I would highly recommend him to my friends or anyone in need. He listens, he gives you the time and helps you see life differently and helps you calm yourself
April 2, 2023Lizette G.Verified patientVideo visit
Although this was a virtual appointment, I felt like I was in a safe space, I felt comfortable enough to open up and share my experiences. Michael Serrano is a great listener as well as a great counselor. Very glad I decided to seek therapy!
More than 1 year agoCP
Michael is great. He really listens to understand, and gives me clarity on the situations occurring in my life. He draws on past conversations very well, and gives positive reinforcement that has me looking forward to our sessions.
More than 1 year agoIC
Very relaxed environment, first session we just went over some breathing and hand exercises, I liked his attitude and felt like I could at least tell him about basic problems. Positive first therapy experience.
More than 1 year agoEB
Great listener! I would definitely come back.
More than 1 year agoAR
This was a great session. I will be going back regularly. I have been searching for the right therapist for a while and am happy to have found Michael. Very welcoming environment.
More than 1 year agoKM
Michael is very communicative via email and the phone. He booked me right away and offered an immediate appointment. When I met with him, he was comforting, showed empathy and he was very patient. I felt a lot better after I left Michael. I look forward to our sessions.
More than 1 year agoRR
August 11, 2025Daniel S.Verified patientVideo visit
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December 2, 2022Kevin T.Verified patientVideo visit
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October 12, 2022Crystal A.Verified patientVideo visit
March 23, 2022Michelle M.Verified patientVideo visit
March 19, 2022Alazasia G.Verified patientVideo visit
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February 17, 2020Initials hidden
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How soon can I make an appointment with Dr. Michael Serrano?
Generally, Dr. Michael Serrano has appointments available on Zocdoc within 1 week. You can see Dr. Serrano's earliest availability on Zocdoc and make an appointment online.
Is Dr. Michael Serrano accepting new patients?
Dr. Michael Serrano generally accepts new patients on Zocdoc. You can see Dr. Serrano's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Michael Serrano accept my insurance?
Choose your insurance plan to verify if Dr. Serrano is in-network.
Can I make an appointment with Dr. Michael Serrano online?
Yes, you can make an appointment online with Dr. Serrano using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Michael Serrano work with?
What are common reasons for patients to see Dr. Michael Serrano?
Dr. Michael Serrano frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Dr. Michael Serrano on their profile.
What languages does Dr. Michael Serrano speak?
Dr. Michael Serrano speaks English and Spanish.
How do patients rate Dr. Michael Serrano in reviews?
24 patients have reviewed Dr. Michael Serrano. The overall rating for this doctor is 4.96/5. They have a 4.95/5 rating for bedside manner and a 4.91/5 rating for wait time. You can read individual reviews and ratings on their profile.