What patients are saying
Overall rating
4.96
Average wait time
4.91
Bedside manner
4.95
“He is a great listener and gives thoughtful responses. This has been a helpful first therapy experience. ”
DGMore than 1 year ago
“I would highly recommend him to my friends or anyone in need. He listens, he gives you the time and helps you see life differently and helps you calm yourself”
Lizette G.April 2, 2023Video visit
About Dr. Michael Serrano
Focus areas
Addiction Consultation
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Attachment-based
Emotionally Focused
Cognitive Behavioral (CBT)
Interpersonal
Dialectical (DBT)
Intervention
Identity
Gender
MaleSexuality
GayEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Dr. Michael Serrano
**Before your appointment is confirmed, we’ll have a free 15-minute consultation to make sure we’re a good fit and to talk through what you need.**
Feeling overwhelmed, stuck, or like you’re carrying more than you can manage alone?
You don’t have to figure it out by yourself. I work with adults navigating depression, anxiety, and the stress that comes with major life changes, demanding jobs, relationship strain, and loss. Many of the people I see are high-functioning on the outside but exhausted, worried, or numb on the inside.
In our work together, you’ll have a space where you can speak openly without judgment. I’ll listen closely, help you make sense of what you’re experiencing, and work with you to build a plan that fits your goals and your life. Depending on what you need, that may include practical tools for managing anxious thoughts and low mood (CBT and DBT), deeper work on patterns and past experiences (psychodynamic and trauma-informed approaches), and a culturally responsive lens that honors who you are and where you come from.
My goal isn’t just to help you feel better in the short term, but to help you understand yourself more fully and move forward with confidence.
I hold a PhD in Social Welfare from Yeshiva University and an MSW from Hunter College (CUNY). If you’re ready to take the first step, I’d be glad to meet you.
What should a new client know about working with you?
Our first meeting is simply a conversation. There’s nothing to prepare and no “right” way to start. I’ll ask what brought you in, what’s been weighing on you, and what you’re hoping will be different. Mostly, I’ll listen.
Together, we’ll begin to map out what’s contributing to your stress, what’s been helping you cope so far, and what might help more. By the end of the session, you’ll have a clearer sense of how we’d work together and a first step toward feeling better.
If we’re not the right fit, I’ll say so and help you find someone who is.
What is your typical process for working with clients?
I don’t treat symptoms in isolation. Stress rarely comes from one place, so I look at the whole picture: your work, relationships, health, family, history, and the pressures you’re carrying day to day. From there, we’ll build a plan that fits your life rather than a one-size-fits-all protocol.
Early on, we’ll choose two or three goals to anchor our work. That gives us a clear sense of direction and a way to notice progress along the way.
Beyond those goals, each session is yours. Some weeks you’ll want to dig into something specific; other weeks you’ll need to talk through what just happened. Both are welcome. I’ll meet you where you are, not where a treatment manual says you should be.
Is this doctor in your insurance network?
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In-network insurances
Dr. Michael Serrano has 200+ in-network plans.
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $200 for 60 minutes
Ongoing session: $180 for 45 minutes
Education and background
Practice names
Education and training
- City University of New York, Hunter College, Master's in Social Work
- Yeshiva University, PhD in Social Welfare
- Lehman College (Bachelor's)
Professional memberships
- National Association of Social Workers
Awards and publications
- Minority Fellowship Program from Council on Social Work Education
NPI number
1285002014
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.91
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
24 reviews
Most relevant
Thorough listener and respectful responses. The first session was informative for both of us for the work ahead.
October 14, 2022Michelle M.Verified patientVideo visit
He is a great listener and gives thoughtful responses. This has been a helpful first therapy experience.
More than 1 year agoDG
Good empathy and listener in the first session. Looking forward to building a relationship over time.
More than 1 year agoJT
I would highly recommend him to my friends or anyone in need. He listens, he gives you the time and helps you see life differently and helps you calm yourself
April 2, 2023Lizette G.Verified patientVideo visit
Although this was a virtual appointment, I felt like I was in a safe space, I felt comfortable enough to open up and share my experiences. Michael Serrano is a great listener as well as a great counselor. Very glad I decided to seek therapy!
More than 1 year agoCP
Michael is great. He really listens to understand, and gives me clarity on the situations occurring in my life. He draws on past conversations very well, and gives positive reinforcement that has me looking forward to our sessions.
More than 1 year agoIC
Very relaxed environment, first session we just went over some breathing and hand exercises, I liked his attitude and felt like I could at least tell him about basic problems. Positive first therapy experience.
More than 1 year agoEB
Great listener! I would definitely come back.
More than 1 year agoAR
This was a great session. I will be going back regularly. I have been searching for the right therapist for a while and am happy to have found Michael. Very welcoming environment.
More than 1 year agoKM
Michael is very communicative via email and the phone. He booked me right away and offered an immediate appointment. When I met with him, he was comforting, showed empathy and he was very patient. I felt a lot better after I left Michael. I look forward to our sessions.
More than 1 year agoRR
August 11, 2025Daniel S.Verified patientVideo visit
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December 2, 2022Kevin T.Verified patientVideo visit
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October 12, 2022Crystal A.Verified patientVideo visit
March 23, 2022Michelle M.Verified patientVideo visit
March 19, 2022Alazasia G.Verified patientVideo visit
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February 17, 2020Initials hidden
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How soon can I make an appointment with Dr. Michael Serrano?
Generally, Dr. Michael Serrano has appointments available on Zocdoc within 1 week. You can see Dr. Serrano's earliest availability on Zocdoc and make an appointment online.
Is Dr. Michael Serrano accepting new patients?
Dr. Michael Serrano generally accepts new patients on Zocdoc. You can see Dr. Serrano's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Michael Serrano accept my insurance?
Choose your insurance plan to verify if Dr. Serrano is in-network.
Can I make an appointment with Dr. Michael Serrano online?
Yes, you can make an appointment online with Dr. Serrano using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Michael Serrano work with?
What are common reasons for patients to see Dr. Michael Serrano?
Dr. Michael Serrano frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Dr. Michael Serrano on their profile.
What languages does Dr. Michael Serrano speak?
Dr. Michael Serrano speaks English and Spanish.
How do patients rate Dr. Michael Serrano in reviews?
24 patients have reviewed Dr. Michael Serrano. The overall rating for this doctor is 4.96/5. They have a 4.95/5 rating for bedside manner and a 4.91/5 rating for wait time. You can read individual reviews and ratings on their profile.