What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Phyllis has a calm, compassionate presence and asks thoughtful questions that helped me gain clarity on feelings and patterns I hadn't fully recognized before. Rather than simply listening, she guided me in exploring my experiences with curiosity and without judgement, which made each session feel both safe and meaningful. I'm incredibly grateful for her support and the positive impact she's had on my personal growth. I would wholeheartedly recommend Phyllis to anyone looking for a therapist who is genuinely caring, insightful, and dedicated to helping her clients thrive.”
JCLess than 1 month ago
“I felt so much relief after talking to her. She really did understand my frustrations and helped me understand my problems.”
SLLess than 1 month ago
About Phyllis Lam
Focus areas
Academic Stress
Depression
Stress
Anxiety
Intergenerational Trauma
Therapy
BIPOC Mental Health Issues
Psychotherapy
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Compassion Focused
Attachment-based
Culturally Sensitive
Cognitive Behavioral (CBT)
Dialectical (DBT)
Identity
Gender
FemaleEthnicity
Asian
Languages spoken
Chinese (Cantonese), English
Getting to know Phyllis Lam
I work with adults navigating anxiety, depression, trauma, relationship concerns, and major life transitions. I specialize in supporting clients experiencing childhood trauma, emotional neglect, family conflict, burnout, perfectionism, low self-esteem, and challenges related to identity and relationships.
Having lived in Hong Kong and New York, I bring a culturally informed perspective to my work and understand how culture, family expectations, and identity can shape emotional well-being. I provide psychotherapy in English and Chinese, supporting immigrants, Asian Americans, people of color, LGBTQIA+ individuals, and clients navigating multicultural identity and complex family dynamics.
I integrate Psychodynamic, Relational, CBT, DBT, and trauma-informed approaches to tailor treatment to each client's experiences and goals. I help clients gain insight into emotional patterns, strengthen coping skills, improve relationships, and create meaningful change.
What should a new client know about working with you?
Starting therapy can feel intimidating, and you don't have to have everything figured out before you begin. My goal is to create a warm, supportive space where you feel safe to be yourself, feel heard, and explore what matters most to you.
I'll meet you with warmth, curiosity, and honesty, offering thoughtful insight and practical support along the way. Together, we'll work toward greater self understanding, stronger relationships, and lasting, meaningful change at a pace that feels right for you.
What is your typical process for working with clients?
After you book your appointment, I will reach out to schedule an initial consultation call at a time that works best for you. This first conversation is a chance for us to discuss what brings you to therapy, what you are hoping to work on, and whether we feel like a good fit.
In our sessions, we will begin by understanding your experiences, concerns, and goals while creating a pace that feels comfortable for you. Together, we will explore patterns, challenges, and opportunities for growth while building greater insight, confidence, and healthier ways of navigating life and relationships.
Therapy is a collaborative process, and my goal is to provide a supportive space where you feel heard, respected, and encouraged throughout your journey.
Is this doctor in your insurance network?
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In-network insurances
Phyllis Lam, EdM has 100+ in-network plans.
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $150 for 55 minutes
Ongoing session: $150 for 55 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
Education and background
Practice names
Education and training
- Columbia University, Master's in Mental Health Counseling
- University of California, Berkeley (Bachelor's)
NPI number
1164349007
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
3 reviews
Most relevant
I felt so much relief after talking to her. She really did understand my frustrations and helped me understand my problems.
Less than 1 month agoSL
Phyllis has a calm, compassionate presence and asks thoughtful questions that helped me gain clarity on feelings and patterns I hadn't fully recognized before. Rather than simply listening, she guided me in exploring my experiences with curiosity and without judgement, which made each session feel both safe and meaningful. I'm incredibly grateful for her support and the positive impact she's had on my personal growth. I would wholeheartedly recommend Phyllis to anyone looking for a therapist who is genuinely caring, insightful, and dedicated to helping her clients thrive.
Less than 1 month agoJC
Working with Phyllis has been an incredible source of support throughout my journey. From the very beginning, she made me feel genuinely heard by taking the time to truly understand my thoughts and feelings. Her patience and empathetic nature created a warm environment where I felt comfortable opening up and being vulnerable. Through her guidance, I developed a deeper understanding of myself and learned healthier ways to navigate life’s challenges. Her support has not only helped me through difficult moments but has also shaped the way I approach problems and view myself. I am incredibly grateful, and I cannot recommend her enough.
Less than 1 month agoVC
How soon can I make an appointment with Phyllis Lam?
Generally, Phyllis Lam has appointments available on Zocdoc within 1 week. You can see Phyllis Lam's earliest availability on Zocdoc and make an appointment online.
Is Phyllis Lam accepting new patients?
Phyllis Lam generally accepts new patients on Zocdoc. You can see Phyllis Lam's earliest availability on Zocdoc and schedule an appointment online.
Does Phyllis Lam accept my insurance?
Choose your insurance plan to verify if Phyllis Lam is in-network.
Can I make an appointment with Phyllis Lam online?
Yes, you can make an appointment online with Phyllis Lam using Zocdoc. It’s simple, secure, and free.
What practice does Phyllis Lam work with?
Phyllis Lam works with Aura of Hope Psychotherapy.
What are common reasons for patients to see Phyllis Lam?
Phyllis Lam frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Phyllis Lam on their profile.
What languages does Phyllis Lam speak?
Phyllis Lam speaks English and Chinese (Cantonese).
How do patients rate Phyllis Lam in reviews?
3 patients have reviewed Phyllis Lam. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.