What patients are saying
Overall rating
5.00
Average wait time
4.63
Bedside manner
5.00
“Had my first initial consultation yesterday . She was a great listener & communicator . She already has given me tools / goals to practice until our next appointment !”
Paris S.November 11, 2025Video visit
“Rachel was very open and receiving. Willing to learn about me and transparent on how she works in order to come up with the best game plan for us to work together.”
Brandie P.April 11, 2025Video visit
About Rachel Townes
Focus areas
Addiction / Substance Abuse
Anxiety
Life Transition
Affirming Therapy
Behavioral Problems
Work-Related Counseling
Anger Management
Bipolar Disorder
Clientele seen
Young adults (18-24)
Families
Adults (25-64)
Couples
Treatment approaches
Acceptance and Commitment (ACT)
Culturally Sensitive
Adlerian
Dialectical (DBT)
Cognitive Behavioral (CBT)
Family Systems
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Rachel Townes
Hi there, I'm Rachel!
Rachel Townes, MA, LPC, ACS, CCTP. I earned my Master’s in Clinical Mental Health Counseling from Regent University. Counseling is building relationships that produce strength-based behaviors for healing and recovery. My preferred modalities are Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Solution Focused Therapy, and other therapies for addictions counseling, trauma-informed care, and family relational matters.
My approach
The counselor is a guide who supports the client as they establish new behaviors and coping skills for stabilization and healing. The most prominent skill used in sessions is relationship building, as the therapeutic alliance is the vehicle for therapies such as DBT, trauma-focused counseling, domestic violence counseling, and addiction counseling.
My focus
I have extensive experience addressing matters of addiction, familial discord, trauma, serious mental illness, crisis intervention, and life-stage conflicts.
My communication style
Therapy is best experienced in a non-judgmental environment where the individual feels supported yet challenged to initiate change behaviors. I seek to use a warm and inviting tone and emotional postures to aid in rapport-building and connectedness. Before the work can begin, the client must feel safe, comforted, and heard.
My journey to therapy
I was inspired by those around me who sacrificed so much to care for others. Counseling is an opportunity to be the sounding board for those who feel they have no voice or feel that their needs or concerns have been overlooked. I seek to walk with individuals through the most difficult times and inspire them to establish and achieve the desired version of their self.
My goals for you
Goal setting is collaborative and should target the presenting problem of the client. It is imperative that the client's concerns be addressed before any additional supportive therapies are offered.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Education and background
Practice names
Education and training
- Regent University, Master's in Clinical Mental Health Counseling
NPI number
1497307185
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.63
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
9 reviews
Most relevant
Had my first initial consultation yesterday . She was a great listener & communicator . She already has given me tools / goals to practice until our next appointment !
November 11, 2025Paris S.Verified patientVideo visit
Rachel was very open and receiving. Willing to learn about me and transparent on how she works in order to come up with the best game plan for us to work together.
April 11, 2025Brandie P.Verified patientVideo visit
If you’re looking for a therapist, who is willing to actually help you and get you right on track, please please please check out Dr. Rachel. This was my first time ever seeing a therapist that actually took their time to listen to me and actually helped me with what I need help with. I love that Dr. Rachel is a great listener. She is very great of communication and she’s really there to help you grow!!!
February 12, 2025Donesha G.Verified patientVideo visit
Rachel is a godsend to anybody who is looking for help. She is an amazing listener, she's very kind and she is open to your opinions as well as sharing her own
More than 1 year agoInitials hiddenVideo visit
Less than 1 month agoInitials hiddenVideo visit
October 2, 2025Chantey H.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
March 16, 2025Meridian W.Verified patientVideo visit
How soon can I make an appointment with Rachel Townes?
Generally, Rachel Townes has appointments available on Zocdoc within 1 week. You can see Rachel Townes's earliest availability on Zocdoc and make an appointment online.
Is Rachel Townes accepting new patients?
Rachel Townes generally accepts new patients on Zocdoc. You can see Rachel Townes's earliest availability on Zocdoc and schedule an appointment online.
Does Rachel Townes accept my insurance?
Choose your insurance plan to verify if Rachel Townes is in-network.
Can I make an appointment with Rachel Townes online?
Yes, you can make an appointment online with Rachel Townes using Zocdoc. It’s simple, secure, and free.
What practice does Rachel Townes work with?
Rachel Townes works with Rula Health - Virginia.
What are common reasons for patients to see Rachel Townes?
Rachel Townes frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Rachel Townes on their profile.
What languages does Rachel Townes speak?
Rachel Townes speaks English.
How do patients rate Rachel Townes in reviews?
9 patients have reviewed Rachel Townes. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.62/5 rating for wait time. You can read individual reviews and ratings on their profile.