What patients are saying
Overall rating
5.00
Average wait time
4.78
Bedside manner
5.00
“Shelby was great. This was my first ever therapy session and I felt comfortable talking to her. I am looking forward to continuing this process”
Anthony M.January 8, 2026Video visit
“Shelby has the uncanny ability to balance both active listening and helpful direction. She makes you truly think about your internal motivations, and also those of outside forces. She makes you feel comfortable immediately when you enter the office and has a genuine interest in helping you navigate complex situations. I can’t say enough about her!”
More than 1 year ago
About Shelby Phillips
Focus areas
Anxiety
Life Transition
Postpartum Anxiety
Depression
Mindfulness-Based Cognitive Therapy (MBCT)
Postpartum Depression
Eating Disorder
Parenting Counseling
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Attachment-based
Mindfulness-Based (MBCT)
Cognitive Behavioral (CBT)
Person-Centered
Internal Family Systems (IFS)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Shelby Phillips
*Note that prior to the first session with the provider, LifeStance requires a credit card on file.
*LifeStance providers do not accept Medicare or Medicaid insurance. If booking with these, you will be unable to be seen.
Shelby Phillips treats patients starting at 18 years old.
Shelby Phillips, LSW, CADC, wants clients to leave each session feeling heard, understood, and validated. She supports clients as they identify areas needing reflection and helps them reach their therapy goals in a safe, empathetic environment.
Shelby earned her undergraduate degree from the University of Illinois at Chicago and a Master's in Social Work from Aurora University. She began her career providing substance abuse assessments and counseling and soon expanded to individual, family, and group therapy for a wide range of diagnoses. She has extensive experience with autism, PTSD, depression, anxiety disorders, learning disabilities, eating disorders, and more. Shelby is also skilled in early intervention therapy for young children and their families.
In therapy, Shelby focuses first on building rapport. She approaches each client with the understanding that dysfunctional thoughts or behaviors can be alleviated by addressing the core thought or belief causing distress. When working with couples or families, she seeks to understand the relationships to determine why the individual has placed themselves in their current role within that system. In every situation, Shelby is empathetic to vulnerabilities shared and flexible in adapting to each client's needs. Her goal is for every client to reach their fullest potential, using a comprehensive, humanistic approach to help them become their personal best.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
More information on payments and coverage
During the LifeStance onboarding process, we will contact you to collect your payment card information. It’s our policy to collect this information and confirm that it is valid prior to your first appointment so that we can simplify the payment process upon completion of your appointment, especially in the case of a telehealth appointment where the traditional “check-out” process doesn’t occur.
Office location
Shelby Phillips, CADC, LCSW also offers online video visits for patients
Education and background
Practice names
Education and training
- Aurora University, Master's in Social Work
NPI number
1518577956
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.78
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
19 reviews
Most relevant
Shelby was great. This was my first ever therapy session and I felt comfortable talking to her. I am looking forward to continuing this process
January 8, 2026Anthony M.Verified patientVideo visit
Shelby has the uncanny ability to balance both active listening and helpful direction. She makes you truly think about your internal motivations, and also those of outside forces. She makes you feel comfortable immediately when you enter the office and has a genuine interest in helping you navigate complex situations. I can’t say enough about her!
More than 1 year agoInitials hiddenSource: Partner
Shelby has the uncanny ability to balance both active listening and helpful direction. She makes you truly think about your internal motivations, and also those of outside forces. She makes you feel comfortable immediately when you enter the office and has a genuine interest in helping you navigate complex situations. I can’t say enough about her!
More than 1 year agoInitials hiddenSource: Partner
Shelby was wonderful—very easy to talk to. We made great progress even during my first session. I really felt like she was hearing my concerns and asking me helpful questions. I look forward to continuing to work with Shelby!
June 24, 2021Initials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hidden
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
April 16, 2023Laura S.Verified patient
November 2, 2022Isabella L.Verified patient
October 17, 2022William M.Verified patient
September 16, 2022Olivia M.Verified patient
More than 1 year agoInitials hidden
May 17, 2021Ashley M.Verified patientVideo visit
How soon can I make an appointment with Shelby Phillips?
Generally, Shelby Phillips has appointments available on Zocdoc within 1 week. You can see Shelby Phillips's earliest availability on Zocdoc and make an appointment online.
Is Shelby Phillips accepting new patients?
Shelby Phillips generally accepts new patients on Zocdoc. You can see Shelby Phillips's earliest availability on Zocdoc and schedule an appointment online.
Does Shelby Phillips accept my insurance?
Choose your insurance plan to verify if Shelby Phillips is in-network.
Can I make an appointment with Shelby Phillips online?
Yes, you can make an appointment online with Shelby Phillips using Zocdoc. It’s simple, secure, and free.
What practice does Shelby Phillips work with?
Shelby Phillips works with LifeStance Health - Illinois.
Where is Shelby Phillips's office located?
Shelby Phillips has 2 office locations in Plainfield, view full addresses on Shelby Phillips's profile.
What are common reasons for patients to see Shelby Phillips?
Shelby Phillips frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Shelby Phillips on their profile.
What languages does Shelby Phillips speak?
Shelby Phillips speaks English.
How do patients rate Shelby Phillips in reviews?
19 patients have reviewed Shelby Phillips. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.78/5 rating for wait time. You can read individual reviews and ratings on their profile.