Eye Doctors in Ridgefield, NJ
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The provider was great, but unfortunately, I would never go back due to her optics department. The optics department personnel are atrocious. Very poor customer service. My glasses were ruined, the said they would call insurance to see what they can do, they never did and never called to say anything to me. I had to call back to find out nothing was done and my glasses sitting there for days. At that point, I took it upon myself to call the insurance, who agreed to give me a brand new pair of glasses and lenses at no extra charge. Yet that stated the insurance stated there was nothing they can do. More like they were not willing to help.
Dr. Nejatheim's visit was very accurate and thorough. He explained everything very clearly. For almost one year, I had been wearing a pair of glasses with which for some reason I was never comfortable (I had gotten them elsewhere). It probably depended on something wrong with the lenses. Dr. Nejatheim listened carefully to what I said. From the moment I put on my new pair of glasses, I forgot that I was wearing them: thanks! The gentleman at the glass counter is also very courteous.
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