Ob-gyns in Bronx, NY
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TERRIBLE first time experience. Wait time here is ridiculous. I am not exaggerating. I read the reviews prior to my visit BUT even then had HOPED that I wouldn't have to wait long being that I was going straight after work all the way from uptown Manhattan on the west side and was already exhausted. I scheduled my appointment for 8p through Zocdoc. I always call to confirm, come to find out they changed my appointment for 7:40pm because they close at 8pm (Lack of communication/professionalism). I walked into clinic at 7:29pm, was NOT CHECKED IN till 2 hrs and 18 mins later, and that was because I HAD to ask when will she process my insurance. Waited in waiting area for 2hrs and 48 mins before the doctor saw me who only SPEND 8 mins in room with me... I understand this clinic is busy, BUT really, should work on time management and have MORE than ONE receptionist at front desk. Repeatedly sayin "We are sorry for wait" and a smile, won't cut it. Very unhappy with my visit, for I got home very late for a 8 min visit.
Took a little while to be seen, but it was okay. They had a few patients and I was a new patient so I can understand why. Made me feel completely comfortable the whole time. Very clean and nice employees would recommend if you need to see a gynecologist/complete an annual pap. Thank you for making me feel at ease.
Dr. Ritter was very gentle and pleasant however the wait time was a little over 2 hours. Not her fault, the practice itself is poorly run. It’s not ok to over book a doctor as he/she is more susceptible to make mistakes. I actually felt bad for DR. Ritter as they had her running around everywhere. A patient who is a rugular told me the wait time is typical. So if you don’t mind waiting 2 hours to see a Doctor then you’ve found your practice. Also, noticed that the ac was not working or not turned on when I arrived. It’s summer this shouldn’t be an issue. By the time I left it was on but they didn’t have any more patients. Makes no sense!
I was seen by Dr. Arlie Massillon, not by Dr. Pongnon. The staff was very informative and kind. The office was super clean and tidy. It was easy to get to and the area seems calm as the police station is very close by. Dr. Massillon was very educated and proper, she is ensuring I get all the necessary tests done. I have been looking for a new OBGYN and am very pleased to say I found one!
OB-GYNs in Bronx, NY
Whether you're close to Matthews Avenue, Beach Avenue, or Boston Road, it's simple, convenient, and free to make an appointment with an OB-GYN in the Bronx by using ZocDoc. You can check verified reviews and insurance participation before you book, saving you time and frustration. Whether you need pregnancy care, an annual Pap smear, contraception, or an osteoporosis consultation, you can schedule a visit with a female health professional with just a few clicks.
Ob-gyns near Bronx, NY
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