Orthopedic Surgeons in College Park, MD
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My complaint is mainly with the what a person must do to get an appointment - In my case, Elkton Hospital ER gave me instructions to see the doctor after an auto accident. The app't procedure is only through the internet, causing it to be extremely frustrating! I am 89,The accident was 9 days ago, but he is in Elkton 1 day/wk! Saw him 8/23/18. Office atmosphere appeared void of empathy, warmth and caring. No magazines or other literature, no wall hangings or room decoration, no soft music or TV. I was given a script for P.T. and have made an app't at ATI Physical Therapy, Elkton
I waited an hour and a half before the doctor came in. She called at 8:30 and said she was late to the receptionist. This is totally unacceptable. The doctor was nice however the wait time was entirely too long. If I had been an hour and a half late for my appointment they would’ve made me reschedule and probably charged me a fee.
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